Back

Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
529 Reviews

529 Reviews of Phil Fitts Ford & Lincoln - Service Center

Sort by
October 29, 2021

This was just a routine service but staff is excellent as always and the work is done efficiently and professionally. More

by Epp940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
October 29, 2021

Great dealer for sales and service. Price is always fair and service department is the best More

by kenclifton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Carter
October 28, 2021

Tony and Michelle at the auto body shop were so helpful and went out of their way to make our experience as easy as possible. They took care of all the details down to the car rental. Our car looked bran More

by Plcommisso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
October 20, 2021

Had car towed in on a Sunday evening due to a shredded tire issue and Ecosport did not come with a spare (Will never buy a car without a spare in the future). Service department had all issues cared for b More

by youngr15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
October 18, 2021

Every one at Phil Fitts was really nice and answered all my questions. These folks are also really friendly. More

by Joeaisaac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
October 18, 2021

Kenny was very courteous and service was quick and free! (I was able to use my Ford Pass points) More

by bnero712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
October 18, 2021

Quick and thorough. Thank you. Work requested completed as requested. I will continue using this source of vehicle repair. More

by shirlthegirlpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
October 16, 2021

I needed a transmission flush and my radio antenna was missing. Phil Fitts worked with me to schedule the appointment and reschedule it when needed. My transmission shifts much smoother after the transmis More

by MrBrooks98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
October 16, 2021

Everything went very well during my service visit. The work was done in a timely manner and I was satisfied with the work. More

by Robby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Carter
October 14, 2021

We’re always pleased with your dealership and service department. Thanks to everyone out there. More

by lyndalou813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
...
13
...