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Phil Fitts Ford & Lincoln - Service Center

New Castle, PA

4.7
529 Reviews
Call Service Center (724) 658-3521

529 Reviews of Phil Fitts Ford & Lincoln - Service Center

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October 31, 2022

Professional and courteous staff. Fast and efficient service every time I’m there. Always informed about the status of my vehicle during the time I’m there. More

by JUNGLE66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Report | Print
Oct 31, 2022 -

Phil Fitts Ford & Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kenny met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

October 23, 2022

The service with this dealership has always been excellent. I would recommend them to anyone. More

by selody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
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Oct 23, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for your review. We truly appreciate your business here at Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

October 12, 2022

Great service. Kenny is great always. Always have my car serviced at this dealership since new. More

by rchristoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny (service) - 5 star!
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Oct 13, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your feedback with us. Kenny and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Thank you from the Phil Fitts Family

August 28, 2022

was very pleased with the service department at phil fitts kenny carter and entire staff were great! More

by tcmcconnell_nw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
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Aug 28, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Phil Fitts Ford & Lincoln. Please don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

August 15, 2022

A friendly staff and they are easy to work with. They are willing to answer your questions and explain all options of repairs. More

by DEBLEE65
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kenny, Kevin Whitty
Report | Print
Aug 16, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

July 07, 2022

Always great service from making an appointment through picking up my vehicle after completed. Great More

by hrkelly3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter, Kevin Whitty
Report | Print
Jul 10, 2022 -

Phil Fitts Ford & Lincoln responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

July 01, 2022

Making appt easy- accommodated my work schedule, finished as reported, good job, curtious staff. Top-rated deserved More

by KBUSKIRK1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin?, Becki Davison, Kevin Whitty
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Jul 04, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for your very kind review. Kevin and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

June 13, 2022

My appointment for my Escape recall was quickly. Everyone was pleasant and the checkup was completed in a timely manner. Everything went well. More

by CASSIE252
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
Jun 14, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

May 28, 2022

Kevin and his team are second to none when it comes to customer service, product knowledge, professionalism, and team work. More

by wakeslyder2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
May 31, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for the kind words for Kevin and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you from the Phil Fitts Family

May 21, 2022

Tony Oliva has always taken great care of me and my vehicle restorations. I have all my auto body work done by Tony. His work is Outstanding!!! More

by boonjab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your excellent review! We are so glad that Tony had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Phil Fitts Ford & Lincoln. Please don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

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