Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
525 Reviews of Phil Fitts Ford & Lincoln - Service Center
I was very unsatified with the response I got when my sunroof was leaking on my bronco sunroof was leaking on my bronco More
Went in for oil change and tire rotation with a dash light on for low pressure. Did not fix the tire pressure light on the dash it was on as soon as I started the engine at dealership and service rep sa light on for low pressure. Did not fix the tire pressure light on the dash it was on as soon as I started the engine at dealership and service rep said it should go off but has not. Over 100 miles ago More
Wonderful customer service but Very inconsistent mechanical work. We’ve had oil changes and inspections done on the same car and sometimes they fill fluids, other times they don’t. One time we urgen mechanical work. We’ve had oil changes and inspections done on the same car and sometimes they fill fluids, other times they don’t. One time we urgently needed breaks done, a year later with no brake work they didn’t mention a thing. we told them a tail light was out and while doing their “multipoint inspection” they didn’t even notice it and offer to repair it. Love the people at the desk but the work is very inconsistent. More
Very accommodating to pick up my car at work and dropping it off when done it off when done More
Kenny is outstanding! I look forward to calling for service appointments knowing I get to deal with such a great person like him. He took care of my vehicle needs once a I look forward to calling for service appointments knowing I get to deal with such a great person like him. He took care of my vehicle needs once again and I look forward to my next visit. More
Greg Knauf and team were great to work with. Very happy with my order, purchase, and process. Very happy with my order, purchase, and process. More
Oustanding customer service as well as repairs. Rob listened to our concerns and followed through with ordering the correct parts. I will be back. Rob listened to our concerns and followed through with ordering the correct parts. I will be back. More