Phil Fitts Ford & Lincoln - Service Center
New Castle, PA
529 Reviews of Phil Fitts Ford & Lincoln - Service Center
The dealership arranged for a loaner vehicle, handled the insurance claim, repaired the car like there was never any damage and did everything they could to make the experience painless. insurance claim, repaired the car like there was never any damage and did everything they could to make the experience painless. More
Ken Carter and Tony Oliva were awesome! It’s going to be very hard for me to go anywhere else. It’s going to be very hard for me to go anywhere else. More
I would bring my car here to get serviced! And buy new cars here! Thank You! And buy new cars here! Thank You! More
I was very unsatified with the response I got when my sunroof was leaking on my bronco sunroof was leaking on my bronco More
Went in for oil change and tire rotation with a dash light on for low pressure. Did not fix the tire pressure light on the dash it was on as soon as I started the engine at dealership and service rep sa light on for low pressure. Did not fix the tire pressure light on the dash it was on as soon as I started the engine at dealership and service rep said it should go off but has not. Over 100 miles ago More
Wonderful customer service but Very inconsistent mechanical work. We’ve had oil changes and inspections done on the same car and sometimes they fill fluids, other times they don’t. One time we urgen mechanical work. We’ve had oil changes and inspections done on the same car and sometimes they fill fluids, other times they don’t. One time we urgently needed breaks done, a year later with no brake work they didn’t mention a thing. we told them a tail light was out and while doing their “multipoint inspection” they didn’t even notice it and offer to repair it. Love the people at the desk but the work is very inconsistent. More
Very accommodating to pick up my car at work and dropping it off when done it off when done More