Back

Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,217 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
Contact Dealership

3250 Wilmington Road

New Castle, PA

16105

Directions

By Type

Showing 1,217 reviews

February 06, 2019

Service Excellent service as usual. Go out of their way to make sue the customer is cared for. Would recommend them to other people. Very pleasant to work More

by GCARR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 04, 2019

I felt great to purchase a vehicle from my friends. Simple! Good people.. Good friends.. And I used to work there.Excellent staff. The place looks great after the remodeling that was done by Bill Phitts More

by CHUNTSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Gabriela.. Tony O’bricht, Dim Dimico,, Kevin Whitty
February 01, 2019

A+ Dealership Phil Fitts is a top notch dealership. My wife and have bought 3 vehicles off them and every time has been a pleasure to work with them. More

by DYE7997
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2019

Rod treats us very well as does the entire staff. We feel the overall dealership is great and will continue to purchase our vehicles from Rod. The entire experience is awesome all around. Thank you! More

by hlsommers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2019

Great Sales and Service This was my first new vehicle from Phil Fitts and they certainly earned my future business. I've always been a fan of the service department, but Rod More

by Josh Johnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Altman, Kenny Carter, Becki Davison
January 30, 2019

Most Awesome Truck Buying Experience From the first initial contact via the website and email it was a easy to schedule a test drive and the rest was history. My salesman Luke was highly More

by cobull123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance guy
January 29, 2019

Unhappy cusomer Brought my 2014 escape in for a new battery after reading on internet how it can mess up the window wipers I did not want to take the chance on going More

by JEAN3487
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Whitty
January 29, 2019

Not fixed First my 2014 escape heater was only fixed for a few weeks. Then my 2015 focus still shuttering upon excalleration now that the warranty almost up. More

by brymorg39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Albee Mangino
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 28, 2019

Service Dept. Spot on service with no issues at all. Kenny called when vehicle was ready to pickup and explained everything was completed. Performed inspection, ser More

by C. McConnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Campbell
January 28, 2019

Love my new car!!! Rod is amazing!!! Worked to get us what we wanted. He went above and beyond. Tony was great to deal with also. Love these guys!!! Thank you Becky for More

by BB1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison
...
99
...