Phil Fitts Ford & Lincoln

Pats Service Review Excellent customer service and professionalism. The sevice manager arranged to have my cars picked up due to me recovering from surgery. This meant t Excellent customer service and professionalism. The sevice manager arranged to have my cars picked up due to me recovering from surgery. This meant the world to me. Repairs were made in a timely fashion and returned to my home. More

Friendly Everyone was friendly and very nice to work with and made my first experience buying a car a great one!!! They made you feel at home! Everyone was friendly and very nice to work with and made my first experience buying a car a great one!!! They made you feel at home! More

Darius is great to work with! I leased a 2016 Lincoln MKX Reserve three years ago, and worked with Darius to decide what the best thing for me to do at the end of my lease. I ende I leased a 2016 Lincoln MKX Reserve three years ago, and worked with Darius to decide what the best thing for me to do at the end of my lease. I ended up purchasing my MKX and Darius once again made a very quick, easy process! Thank you! More

Awesome work and very friendly service. Awesome work and very friendly service! They were able to work directly with our collision insurance provider, thus less work for us! Tony was very ea Awesome work and very friendly service! They were able to work directly with our collision insurance provider, thus less work for us! Tony was very easy to work with and took effort to follow up and make sure we were 100% satisfied. More

Hatch Back Latch The latch on the hatch back has been acting up. The first time I was in it was replaced. After awhile the hatch back at times does not want to latch The latch on the hatch back has been acting up. The first time I was in it was replaced. After awhile the hatch back at times does not want to latch securely again. The service department spent a lot of time trying to figure out what is happening. It is only happening at times when we use it. It happened again today at my church when someone else was closing the hatch back after taking things out of my car. I immediately took it up to the service department but when I arrived, it was latched securely. Service department has me keeping a record for the next few weeks to write down when it happens , telling the temperature outside, time of day, if it been outside overnight vs being in the garage at night. I am so glad that the service department is taking me seriously. Just love Kenny and Jason and the men who try to figure this out for us. More

Good Sales and Service I have always found the personnel at Phil Fitts Ford to be friendly and helpful. They have taken good care of me and my cars. I have always found the personnel at Phil Fitts Ford to be friendly and helpful. They have taken good care of me and my cars. More

Sales Very friendly and helpful. Listen to what I needed in my new car. Got me into the price and payment range I needed to be in. Very friendly and helpful. Listen to what I needed in my new car. Got me into the price and payment range I needed to be in. More

Great and professional Salesman My salesman Darius was very effective and professional and he got me the vehicle I wanted... very happy with my service and always enjoy my Ford vehic My salesman Darius was very effective and professional and he got me the vehicle I wanted... very happy with my service and always enjoy my Ford vehicles. Thank you for helping me with my purchase . More

Friendly and easy experience My family and I had an easy and pressure free buying experience. The dealership was great family friendly atmosphere. The next time we are in the ma My family and I had an easy and pressure free buying experience. The dealership was great family friendly atmosphere. The next time we are in the market we will be sure to check Phil Fitts out. More

Excellent Very efficient and efficient service. I was able to drop off my car and pick it up the next day. All was done within the time frame they gave me Very efficient and efficient service. I was able to drop off my car and pick it up the next day. All was done within the time frame they gave me More