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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,217 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,217 reviews

April 09, 2019

NOT UP TO STANDARD It was average because: The time we waited for the car to be cleaned, and that was not done well. We waited an extended period of time to go thru fin More

by DND628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
eric
April 02, 2019

Honest What I was told on the phone is exactly what I got in person, probably better!! It was the best new car experience my wife and I have had!! More

by BRADSTEWARTTRUCKING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2019

Great! Family like atmosphere. All sale consultants are friendly and helpful. The service guys are top notch. I have purchased all my vehicles from Phil F More

by TrapShooter
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2019

Bought a car Everyone very pleasant and helpful. Very knowledgeable about all the cars we looked at. Dealership very clean and organized. Darius was personable an More

by Brown,Ed #2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2019

Albee is GREAT Albee went above and beyond helping me with my trade in problem. I highly recommend him for anyone looking to buy a new or used car. Thanks Albee! More

by Anothercustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2019

Darius is great to work with! I leased a 2016 Lincoln MKX Reserve three years ago, and worked with Darius to decide what the best thing for me to do at the end of my lease. I ende More

by AMYHORTERT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2019

Friendly Everyone was friendly and very nice to work with and made my first experience buying a car a great one!!! They made you feel at home! More

by ALEXIASWARM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 25, 2019

awesome service i am always treated well at phil fitts from the purchase through the service and maintenance. i don't even look anywhere else. they're the best. More

by JPAZZO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kenny carter
March 25, 2019

Pats Service Review Excellent customer service and professionalism. The sevice manager arranged to have my cars picked up due to me recovering from surgery. This meant t More

by Pat16105
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny carter
March 22, 2019

Awesome work and very friendly service. Awesome work and very friendly service! They were able to work directly with our collision insurance provider, thus less work for us! Tony was very ea More

by jrdcpa10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle Soltis
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