Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Easy! Chris was very professional and helpful and friendly. We conducted the entire transaction without me ever stepping foot into the dealership. I’m 200 Chris was very professional and helpful and friendly. We conducted the entire transaction without me ever stepping foot into the dealership. I’m 2000 miles away and it was the easiest car purchase I’ve ever had in my life! More
Great professional service at Phill Fitts Ford Darius, our consultant, was very well versed on the features of the Ford F-150. We talked about the updated features that were not available on my ea Darius, our consultant, was very well versed on the features of the Ford F-150. We talked about the updated features that were not available on my earlier model. We went for a test drive and the truck responded well and I was pleased with the ride. We ordered the truck and Darius updated us on the date of assembly and when it was delivered. Darius reviewed the possibility of zero percent interest versus the rebate and delivered us to the financial consultant to have both ways figured out and we made our decision regarding financing. All told I am very pleased with our service at Phil Fitts Ford. More
Service is excellent. Everyone friendly and professional. Great service. Excellent customer relations. Service is always done in a timely manner. Comfortable lounge area while waiting for service. I appreciat Great service. Excellent customer relations. Service is always done in a timely manner. Comfortable lounge area while waiting for service. I appreciate email notification when service is due such as oil change, inspection, etc. More
Quality service in a timely manner Everyone is always friendly and courteous. Service is done promptly and at a fair price. Would recommend all my friends and family to come here. Everyone is always friendly and courteous. Service is done promptly and at a fair price. Would recommend all my friends and family to come here. More
Inspection Got my inspection sticker, with the caveat that I will need new tires by winter. Oil and filter change and checked a lot of others. Done quickly and e Got my inspection sticker, with the caveat that I will need new tires by winter. Oil and filter change and checked a lot of others. Done quickly and efficiently. Thanks guys. More
Awesome Service They will take care of whatever situation or circumstance you have. And turn it into a positive outcome. There courtesy customer service is above and They will take care of whatever situation or circumstance you have. And turn it into a positive outcome. There courtesy customer service is above and beyond. More
New Escape I have been taking my vehicle to Phil Fitts for the last 7 years for oil changes and tire rotation. Always excellent and timely service I have been taking my vehicle to Phil Fitts for the last 7 years for oil changes and tire rotation. Always excellent and timely service More
Outstanding family care They truly make you feel like family. From the moment I received notification of a car being available to driving off the lot, everyone made me feel I They truly make you feel like family. From the moment I received notification of a car being available to driving off the lot, everyone made me feel I was personally being taken care of. More
New vehicle Excellent service/sales. Been buying vehicles here for 47yrs. My salesman answer all my concerns to submit my vehicle to be build. He was on top of al Excellent service/sales. Been buying vehicles here for 47yrs. My salesman answer all my concerns to submit my vehicle to be build. He was on top of all transactions.. More
Phenomenal I had a pretty great experience. Excellent help as well as an excellent staff. I’d highly recommend purchasing a vehicle from this place to anyone. I had a pretty great experience. Excellent help as well as an excellent staff. I’d highly recommend purchasing a vehicle from this place to anyone. More