Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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NOT UP TO STANDARD It was average because: The time we waited for the car to be cleaned, and that was not done well. We waited an extended period of time to go thru fin It was average because: The time we waited for the car to be cleaned, and that was not done well. We waited an extended period of time to go thru finance. We went around with the manager over $200.00. And lastly on our 1 hour 30 minute drive home I had to stop and get gas, so I could get home because they sold the car and left just under a 1/4 tank of gas in it. More
Honest What I was told on the phone is exactly what I got in person, probably better!! It was the best new car experience my wife and I have had!! What I was told on the phone is exactly what I got in person, probably better!! It was the best new car experience my wife and I have had!! More
Great! Family like atmosphere. All sale consultants are friendly and helpful. The service guys are top notch. I have purchased all my vehicles from Phil F Family like atmosphere. All sale consultants are friendly and helpful. The service guys are top notch. I have purchased all my vehicles from Phil Fitts Ford. The latest purchase was for my daughter. I told her that she will never find an A-1 dealership like this one anywhere. More
Bought a car Everyone very pleasant and helpful. Very knowledgeable about all the cars we looked at. Dealership very clean and organized. Darius was personable an Everyone very pleasant and helpful. Very knowledgeable about all the cars we looked at. Dealership very clean and organized. Darius was personable and accommodating. Good experience. More
Albee is GREAT Albee went above and beyond helping me with my trade in problem. I highly recommend him for anyone looking to buy a new or used car. Thanks Albee! Albee went above and beyond helping me with my trade in problem. I highly recommend him for anyone looking to buy a new or used car. Thanks Albee! More
Darius is great to work with! I leased a 2016 Lincoln MKX Reserve three years ago, and worked with Darius to decide what the best thing for me to do at the end of my lease. I ende I leased a 2016 Lincoln MKX Reserve three years ago, and worked with Darius to decide what the best thing for me to do at the end of my lease. I ended up purchasing my MKX and Darius once again made a very quick, easy process! Thank you! More
Friendly Everyone was friendly and very nice to work with and made my first experience buying a car a great one!!! They made you feel at home! Everyone was friendly and very nice to work with and made my first experience buying a car a great one!!! They made you feel at home! More
awesome service i am always treated well at phil fitts from the purchase through the service and maintenance. i don't even look anywhere else. they're the best. i am always treated well at phil fitts from the purchase through the service and maintenance. i don't even look anywhere else. they're the best. More
Pats Service Review Excellent customer service and professionalism. The sevice manager arranged to have my cars picked up due to me recovering from surgery. This meant t Excellent customer service and professionalism. The sevice manager arranged to have my cars picked up due to me recovering from surgery. This meant the world to me. Repairs were made in a timely fashion and returned to my home. More
Awesome work and very friendly service. Awesome work and very friendly service! They were able to work directly with our collision insurance provider, thus less work for us! Tony was very ea Awesome work and very friendly service! They were able to work directly with our collision insurance provider, thus less work for us! Tony was very easy to work with and took effort to follow up and make sure we were 100% satisfied. More