Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,232 reviews
Darius was excellent. He was able to get me into a vehicle I had my car stolen and totaled. Darius was able to get me into a car. They even returned the rental for me. The atmosphere there was welcoming and c I had my car stolen and totaled. Darius was able to get me into a car. They even returned the rental for me. The atmosphere there was welcoming and calm. More
Best Ford Dealer in PA. Rod Franzi and everyone else that I interacted with at the dealership were professional and courteous. They gave me a fair offer for my trade, and fou Rod Franzi and everyone else that I interacted with at the dealership were professional and courteous. They gave me a fair offer for my trade, and found incentives to help buy the new truck. The Ford Pass Connect system was experiencing technical difficulties, but Becki Davidson stuck with it until the new truck was connected and everything was working great! I had a question about the new Ranger, Rod had me bring it in the next morning. The service crew looked at it immediately, inspected it thoroughly, and confirmed that everything was as it should be. I plan to use Phil Fitts for service and future purchases. More
Excellent Service Excellent experience. Kenny set up an appointment, and the work on my car was completed as promised. Kenny, as always, was courteous and knowledgeab Excellent experience. Kenny set up an appointment, and the work on my car was completed as promised. Kenny, as always, was courteous and knowledgeable. Thanks! More
Awesome Service I love the Service Department at Phil Fitts, especially Kenny. He is always so nice and pleasant, calls me by name and takes great care of me when I a I love the Service Department at Phil Fitts, especially Kenny. He is always so nice and pleasant, calls me by name and takes great care of me when I am in for my Service. The guys that give me a ride to and from the dealership are just as nice and I always appreciate this since I work from home and need to get back and plugged in right away or on a conference call. More
Tires and works Service for two vehicles. New tires and alignment for car under 30k miles. The works services on another vehicle. Both vehicles are running well. Than Service for two vehicles. New tires and alignment for car under 30k miles. The works services on another vehicle. Both vehicles are running well. Thank you Kenny More
Great experience We were very happy with the entire experience buying a new truck at Phill First & working with Albee Mangino. He did a great job finding us the exact We were very happy with the entire experience buying a new truck at Phill First & working with Albee Mangino. He did a great job finding us the exact truck we were looking for More
Always a Good experience I have always taken my Ford Fusion back to Phil Fitts for oil changes and tire rotations with “The Works” service. This keeps my car running right and I have always taken my Ford Fusion back to Phil Fitts for oil changes and tire rotations with “The Works” service. This keeps my car running right and the tires lasting long. Cars and tires aren’t cheap, so regular maintenance helps my investment last. Service personnel like Kenny are great to work with when I come in to the dealership. More
Small in size, Giant in efgort Although this is a smaller dealership they beat all the big guys buy a large sum on the price of a new car. They were persistent and found me the exac Although this is a smaller dealership they beat all the big guys buy a large sum on the price of a new car. They were persistent and found me the exact model that I was looking They will go out of their way to find what you're looking for but they are definitely not pushy on trying to sell you a car More
Easiest car purchase ever! My Brother Tim knows Chris Dottle from Church. They had a blue Ford Fusion SE picked out for me. The test drive was great! The Fusion has much more My Brother Tim knows Chris Dottle from Church. They had a blue Ford Fusion SE picked out for me. The test drive was great! The Fusion has much more power than the RAV4 that I traded in. It handles much better and has anti-lock brakes! I really like this car! More
Very satisfying Our dealing with Albee was a pleasant experience. Would recommend him to anyone. He worked with us in a timely manner and was pleasant to deal with. Our dealing with Albee was a pleasant experience. Would recommend him to anyone. He worked with us in a timely manner and was pleasant to deal with. He even set up a time to go back and see him with any questions we might have. More