Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great experience We were very happy with the entire experience buying a new truck at Phill First & working with Albee Mangino. He did a great job finding us the exact We were very happy with the entire experience buying a new truck at Phill First & working with Albee Mangino. He did a great job finding us the exact truck we were looking for More
Always a Good experience I have always taken my Ford Fusion back to Phil Fitts for oil changes and tire rotations with “The Works” service. This keeps my car running right and I have always taken my Ford Fusion back to Phil Fitts for oil changes and tire rotations with “The Works” service. This keeps my car running right and the tires lasting long. Cars and tires aren’t cheap, so regular maintenance helps my investment last. Service personnel like Kenny are great to work with when I come in to the dealership. More
Small in size, Giant in efgort Although this is a smaller dealership they beat all the big guys buy a large sum on the price of a new car. They were persistent and found me the exac Although this is a smaller dealership they beat all the big guys buy a large sum on the price of a new car. They were persistent and found me the exact model that I was looking They will go out of their way to find what you're looking for but they are definitely not pushy on trying to sell you a car More
Easiest car purchase ever! My Brother Tim knows Chris Dottle from Church. They had a blue Ford Fusion SE picked out for me. The test drive was great! The Fusion has much more My Brother Tim knows Chris Dottle from Church. They had a blue Ford Fusion SE picked out for me. The test drive was great! The Fusion has much more power than the RAV4 that I traded in. It handles much better and has anti-lock brakes! I really like this car! More
Very satisfying Our dealing with Albee was a pleasant experience. Would recommend him to anyone. He worked with us in a timely manner and was pleasant to deal with. Our dealing with Albee was a pleasant experience. Would recommend him to anyone. He worked with us in a timely manner and was pleasant to deal with. He even set up a time to go back and see him with any questions we might have. More
Enjoyable Very professional & friendly staff. Everyone was knowledgeable and answered all our questions. We were treated graciously & given the time we needed Very professional & friendly staff. Everyone was knowledgeable and answered all our questions. We were treated graciously & given the time we needed to make our decisions, never feeling rushed. We left confident in our choice of vehicle and financing arrangements. More
Quick and painless I told them what I was looking for and my price range. They had options lined up and waiting for me. I was in and out no hassle. I told them what I was looking for and my price range. They had options lined up and waiting for me. I was in and out no hassle. More
Amazing very pleased with the work all the guys put into the car for us. we were able to get a piece & a tire replaced for no additional charge. All of The w very pleased with the work all the guys put into the car for us. we were able to get a piece & a tire replaced for no additional charge. All of The workers went above & beyond & were not pushy at all!!! We will be back to do business with them again. More
nice job Great service and effort to find the truck that I wanted. They were able to work the negotiations and paper work into my busy schedule. Great service and effort to find the truck that I wanted. They were able to work the negotiations and paper work into my busy schedule. More
Remaining Issues The customer service is A+ , but there are so many issues left unresolved 🙄 Matters that should be fixed and by warranty or tuneup. Money being dishe The customer service is A+ , but there are so many issues left unresolved 🙄 Matters that should be fixed and by warranty or tuneup. Money being dished out left and right 🙄 More