Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Overall great experience My husband and I were in need of a new car as soon as possible for my daily work commute. I walked into Phil Fitts with no appointment or any idea wha My husband and I were in need of a new car as soon as possible for my daily work commute. I walked into Phil Fitts with no appointment or any idea what I wanted. I knew what we needed and had a few things that were necessary for our lives. Darius was extremely helpful, knowledgable and patient. He listened to all of my concerns and needs and was able to get me the car I needed for the price I needed. The entire staff working was kind and helpful and accommodating. I am very satisfied with my experience and would reccomend Phil Fitts and especially Darius to any one looking for a vehicle! More
State inspection Service did what they said in a timely manor. The car wash was the best I have seen at the dealership no water dripping and no dirty spots. Service did what they said in a timely manor. The car wash was the best I have seen at the dealership no water dripping and no dirty spots. More
Service new.used Lincoln mkx They addressed our concerns on our new car and checked it all out. They were very good at explaining everything to us. We were very pleased. They addressed our concerns on our new car and checked it all out. They were very good at explaining everything to us. We were very pleased. More
Best car shopping experience ever! I have been purchasing cars for at least 50 years. I have had some good experiences and some really bad experiences. Chris Dottle was the most pleasa I have been purchasing cars for at least 50 years. I have had some good experiences and some really bad experiences. Chris Dottle was the most pleasant and helpful sales person I have ever had the pleasure of working with. Christ and the dealership were extremely patient and courteous to me during the entire purchase experience. I purchased this car in Pennsylvania while living in the state of Georgia. The entire purchase was conducted via cell phone and internet. They walked me through each step and helped me get the car of my dreams. I am over joyed with my new car. I have been sharing this wonderful experience with all my friends. I would buy another car from Chris or Phil Fitts Ford & Lincoln. More
Good service Staff was very nice and the work was very good. I would definitely recommend them to my friends. The price was very reasonable and service was prompt Staff was very nice and the work was very good. I would definitely recommend them to my friends. The price was very reasonable and service was prompt More
Darius was excellent. He was able to get me into a vehicle I had my car stolen and totaled. Darius was able to get me into a car. They even returned the rental for me. The atmosphere there was welcoming and c I had my car stolen and totaled. Darius was able to get me into a car. They even returned the rental for me. The atmosphere there was welcoming and calm. More
Best Ford Dealer in PA. Rod Franzi and everyone else that I interacted with at the dealership were professional and courteous. They gave me a fair offer for my trade, and fou Rod Franzi and everyone else that I interacted with at the dealership were professional and courteous. They gave me a fair offer for my trade, and found incentives to help buy the new truck. The Ford Pass Connect system was experiencing technical difficulties, but Becki Davidson stuck with it until the new truck was connected and everything was working great! I had a question about the new Ranger, Rod had me bring it in the next morning. The service crew looked at it immediately, inspected it thoroughly, and confirmed that everything was as it should be. I plan to use Phil Fitts for service and future purchases. More
Excellent Service Excellent experience. Kenny set up an appointment, and the work on my car was completed as promised. Kenny, as always, was courteous and knowledgeab Excellent experience. Kenny set up an appointment, and the work on my car was completed as promised. Kenny, as always, was courteous and knowledgeable. Thanks! More
Awesome Service I love the Service Department at Phil Fitts, especially Kenny. He is always so nice and pleasant, calls me by name and takes great care of me when I a I love the Service Department at Phil Fitts, especially Kenny. He is always so nice and pleasant, calls me by name and takes great care of me when I am in for my Service. The guys that give me a ride to and from the dealership are just as nice and I always appreciate this since I work from home and need to get back and plugged in right away or on a conference call. More
Tires and works Service for two vehicles. New tires and alignment for car under 30k miles. The works services on another vehicle. Both vehicles are running well. Than Service for two vehicles. New tires and alignment for car under 30k miles. The works services on another vehicle. Both vehicles are running well. Thank you Kenny More