Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Beautiful vehicle for a good price!! Albee Mangino was very helpful and informative about the Ford Escape SUV we were interested in purchasing. The purchase of the Escape was a very simpl Albee Mangino was very helpful and informative about the Ford Escape SUV we were interested in purchasing. The purchase of the Escape was a very simple process. We looked at the car on Wednesday and I drove the car home on Friday. I would and did recommend Albee Mangino for future vehicle purchases for family and friends. Thank you!! Don & Patti Patterson More
Great Vehicle, Great Customer Service Luke Lord was very helpful, friendly and helped make buying a vehicle as easy as possible! I highly recommend Luke and the Ford team at Phil Fitts For Luke Lord was very helpful, friendly and helped make buying a vehicle as easy as possible! I highly recommend Luke and the Ford team at Phil Fitts Ford. More
Great Service Albee took care of everything, making my experience quick and easy. He was considerate and worked hard to get me exactly what I wanted. I’ll definitel Albee took care of everything, making my experience quick and easy. He was considerate and worked hard to get me exactly what I wanted. I’ll definitely be back. More
Vehicle for son Boone was a nice young man and the overall service was outstanding. We were buying a car for my son and the cars available were nice, well-priced, lo Boone was a nice young man and the overall service was outstanding. We were buying a car for my son and the cars available were nice, well-priced, low miles, and clean titles. I would highly recommend this dealership. No pressure sales and very friendly staff. More
Great experience with great people. Luke Lord was very knowledgeable about the vehicles we were interested in looking at. He was patient enough to allow my husband and I to take a test Luke Lord was very knowledgeable about the vehicles we were interested in looking at. He was patient enough to allow my husband and I to take a test drive on two separate occasions. I highly recommend Luke and the Ford team at Phil Phitts. More
Kevin and Kenny in Service Are EXCELLENT Friendly, professional, accommodating, helpful, easy to work with - sums up my experiences with the Service Dept at Phil Fitts Ford. The service is th Friendly, professional, accommodating, helpful, easy to work with - sums up my experiences with the Service Dept at Phil Fitts Ford. The service is the reason I keep returning to this dealership for over 20 years. More
Purchased Used Transit Passenger Van Everyone at the dealership was very friendly, professional, and helpful. We were looking for a passenger van to accommodate our large family. We found Everyone at the dealership was very friendly, professional, and helpful. We were looking for a passenger van to accommodate our large family. We found a van online, and called the dealership to get more information. Chris provided us with all of the information that we needed, and coordinated a visit to test drive the vehicle. The dealership is open late on Thursdays, which is great, so we drove up from Pittsburgh with our whole crew (6 kids) to check it out. We were worried about taking all of the kids, but everyone at the dealership was extremely kind and gracious to our family. The kids had a blast, and the process was painless. We highly recommend Phil Fitts Ford & Lincoln. More
Great "FAMILY" service Love buying vehicles from Phil Fitts, they work with your needs and budget and make you feel like family! Kenny in service always makes sure my vehic Love buying vehicles from Phil Fitts, they work with your needs and budget and make you feel like family! Kenny in service always makes sure my vehicle is running just the way it should! More
Dedicated salesman, quality service = happy customer! Although I have to travel 15 miles for service on my new Ford I find it an equal trade for quality salesmanship. I enjoy doing business with Darius C Although I have to travel 15 miles for service on my new Ford I find it an equal trade for quality salesmanship. I enjoy doing business with Darius Carter. He’s an upfront salesman. He works hard for his customers. I will continue doing business here as long as I feel they are doing right by me. I haven’t gotten to know the service dept that well but I’m hoping they are as good as the sales staff. It’s not easy to get an appointment that works with my job hours and the fact that I travel for the service. They can’t always accommodate. I took my previous lease local for inspection and oil change for that reason. More
Helpful Phil Fitts was helpful when I was in an unexpected emergency. They got me right in and right out with having to wait all day. Phil Fitts was helpful when I was in an unexpected emergency. They got me right in and right out with having to wait all day. More