Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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They listen and want to work with in your means. Employees listen and want to work with in your means. They keep in touch with you till you are satisfied. Kenny also makes a personal touch with his Employees listen and want to work with in your means. They keep in touch with you till you are satisfied. Kenny also makes a personal touch with his customers. More
Awesome! Easy, smooth and quick. They are like family. Everyone treats you like they have known you for years. I will never use another dealership. Best experience I have ever had buy They are like family. Everyone treats you like they have known you for years. I will never use another dealership. Best experience I have ever had buying a vehicle. More
Great Experience! No appointment showing for the time given to me by my sales person, but Kenny worked me and the service was quick and efficient! Thank YOU! No appointment showing for the time given to me by my sales person, but Kenny worked me and the service was quick and efficient! Thank YOU! More
Very Pleased My battery was replaced quick and efficiently. Good service!!! Will continue to bring my vehicle here for years to come. Always a pleasure working wit My battery was replaced quick and efficiently. Good service!!! Will continue to bring my vehicle here for years to come. Always a pleasure working with the service writers and also being able to speak with the technicians as well. More
Trustworthy After searching for a vehicle online I came across this dealership. After driving an hour and 15 minutes to the dealership I found my experience wel After searching for a vehicle online I came across this dealership. After driving an hour and 15 minutes to the dealership I found my experience well worth the trip. Sales people were not pushy. Very friendly and trustworthy, very professional highly recommended!! More
Great job I was in the market for a new F 350 platinum. Went in to see “Bog D” after buying a previous truck with the best price I could find and a F 350 King R I was in the market for a new F 350 platinum. Went in to see “Bog D” after buying a previous truck with the best price I could find and a F 350 King Ranch trade with numbers to make work. He made the numbers work and found the truck. Great job! More
Thank you for the opportunity to spread the word. This is the first time purchasing a vehicle from Phil Fitts Ford Lincoln, and it will be the last. Costumer service was great until I left the buildin This is the first time purchasing a vehicle from Phil Fitts Ford Lincoln, and it will be the last. Costumer service was great until I left the building. Lets be clear I did buy an 'as is' vehicle but, when buying any vehicle you do expect to make it home. This car blew up less than 20 miles from the dealership on my way home. I called in and asked if we could work something out and was told they couldn't do anything. Purchasing an 'as is' vehicle comes with its risks but this is the extreme. Due to the lack of integrity and care for every customer that comes through the doors, I have had the opportunity to talk 5 coworkers from the area out of purchasing here. Of the potential costumers two of them were looking at new trucks and three for used vehicles that were on the lot. I will not quit talking people out of doing business here anytime I have the opportunity. In short a 2,000 dollar car cost this place thousands of dollars and its only the beginning. More
Great Experience! Luke Lord was AWESOME!! We were buying 2 vehicles and we had very specific needs and he found a way to meet all of them!! Thank YOU Luke!! Luke Lord was AWESOME!! We were buying 2 vehicles and we had very specific needs and he found a way to meet all of them!! Thank YOU Luke!! More
A pretty easy buying experience This is the first time I purchased a vehicle from Phil Fitts Ford Lincoln, and I must say it was a pleasurable experience. Rod Franze, our sales assoc This is the first time I purchased a vehicle from Phil Fitts Ford Lincoln, and I must say it was a pleasurable experience. Rod Franze, our sales associate, treated my wife and I very well and answered all of our questions. It is evident that he is a true professional and a credit to the dealership. The price negotiation process was straightforward, and while I paid a little more for the vehicle than I wanted to, I still paid a little less than the asking price. Overall, very satisfied with the vehicle, the price, and the buying experience. More
Great My salesman Albee was awesome. Picked the perfect truck I was looking for and was very helpful. This was the most pleasant vehicle purchase I've ever My salesman Albee was awesome. Picked the perfect truck I was looking for and was very helpful. This was the most pleasant vehicle purchase I've ever made. I wont buy from anyone else except Albee. More