Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great job I was in the market for a new F 350 platinum. Went in to see “Bog D” after buying a previous truck with the best price I could find and a F 350 King R I was in the market for a new F 350 platinum. Went in to see “Bog D” after buying a previous truck with the best price I could find and a F 350 King Ranch trade with numbers to make work. He made the numbers work and found the truck. Great job! More
Thank you for the opportunity to spread the word. This is the first time purchasing a vehicle from Phil Fitts Ford Lincoln, and it will be the last. Costumer service was great until I left the buildin This is the first time purchasing a vehicle from Phil Fitts Ford Lincoln, and it will be the last. Costumer service was great until I left the building. Lets be clear I did buy an 'as is' vehicle but, when buying any vehicle you do expect to make it home. This car blew up less than 20 miles from the dealership on my way home. I called in and asked if we could work something out and was told they couldn't do anything. Purchasing an 'as is' vehicle comes with its risks but this is the extreme. Due to the lack of integrity and care for every customer that comes through the doors, I have had the opportunity to talk 5 coworkers from the area out of purchasing here. Of the potential costumers two of them were looking at new trucks and three for used vehicles that were on the lot. I will not quit talking people out of doing business here anytime I have the opportunity. In short a 2,000 dollar car cost this place thousands of dollars and its only the beginning. More
Great Experience! Luke Lord was AWESOME!! We were buying 2 vehicles and we had very specific needs and he found a way to meet all of them!! Thank YOU Luke!! Luke Lord was AWESOME!! We were buying 2 vehicles and we had very specific needs and he found a way to meet all of them!! Thank YOU Luke!! More
A pretty easy buying experience This is the first time I purchased a vehicle from Phil Fitts Ford Lincoln, and I must say it was a pleasurable experience. Rod Franze, our sales assoc This is the first time I purchased a vehicle from Phil Fitts Ford Lincoln, and I must say it was a pleasurable experience. Rod Franze, our sales associate, treated my wife and I very well and answered all of our questions. It is evident that he is a true professional and a credit to the dealership. The price negotiation process was straightforward, and while I paid a little more for the vehicle than I wanted to, I still paid a little less than the asking price. Overall, very satisfied with the vehicle, the price, and the buying experience. More
Great My salesman Albee was awesome. Picked the perfect truck I was looking for and was very helpful. This was the most pleasant vehicle purchase I've ever My salesman Albee was awesome. Picked the perfect truck I was looking for and was very helpful. This was the most pleasant vehicle purchase I've ever made. I wont buy from anyone else except Albee. More
Beautiful vehicle for a good price!! Albee Mangino was very helpful and informative about the Ford Escape SUV we were interested in purchasing. The purchase of the Escape was a very simpl Albee Mangino was very helpful and informative about the Ford Escape SUV we were interested in purchasing. The purchase of the Escape was a very simple process. We looked at the car on Wednesday and I drove the car home on Friday. I would and did recommend Albee Mangino for future vehicle purchases for family and friends. Thank you!! Don & Patti Patterson More
Great Vehicle, Great Customer Service Luke Lord was very helpful, friendly and helped make buying a vehicle as easy as possible! I highly recommend Luke and the Ford team at Phil Fitts For Luke Lord was very helpful, friendly and helped make buying a vehicle as easy as possible! I highly recommend Luke and the Ford team at Phil Fitts Ford. More
Great Service Albee took care of everything, making my experience quick and easy. He was considerate and worked hard to get me exactly what I wanted. I’ll definitel Albee took care of everything, making my experience quick and easy. He was considerate and worked hard to get me exactly what I wanted. I’ll definitely be back. More
Vehicle for son Boone was a nice young man and the overall service was outstanding. We were buying a car for my son and the cars available were nice, well-priced, lo Boone was a nice young man and the overall service was outstanding. We were buying a car for my son and the cars available were nice, well-priced, low miles, and clean titles. I would highly recommend this dealership. No pressure sales and very friendly staff. More
Great experience with great people. Luke Lord was very knowledgeable about the vehicles we were interested in looking at. He was patient enough to allow my husband and I to take a test Luke Lord was very knowledgeable about the vehicles we were interested in looking at. He was patient enough to allow my husband and I to take a test drive on two separate occasions. I highly recommend Luke and the Ford team at Phil Phitts. More