Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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first time car buying made easy mr.carter called me as soon as i responded to the carfax. i asked many questions and he awnsered them with ease. made a appointment to come out and te mr.carter called me as soon as i responded to the carfax. i asked many questions and he awnsered them with ease. made a appointment to come out and test drive the car, he walked me thru all the perks and features that the car was equipped with. He is by far the most amazing car sales man but mostly he gives you that comfort to make the whole process easy as 1,2,3. it was worth the trip for this beautiful 16' ford f150 xlt. once again thank you mr.carter for this dream come true More
Very disappointing Dealer had their aftermarket installer, install cab lights. I was told and promised they would be exactly as factory. All factory lights must be ins Dealer had their aftermarket installer, install cab lights. I was told and promised they would be exactly as factory. All factory lights must be installed extremely poor, not straight but crooked. On top of that two had condensation in them the day I picked the truck up. Not one we're sorry we will make it right. I learned that all dealers are the same once they have your money and signed on the dotted line, it's next customer beware. We were thinking of purchasing a new car for My Wife in the next two years , but it won't be from here. More
Pepair Excellent repair done on my 2015 Hyundai Sonata. Looks like brand new. Scott was very easy to deal with and explained when and how the repair took pla Excellent repair done on my 2015 Hyundai Sonata. Looks like brand new. Scott was very easy to deal with and explained when and how the repair took place. More
Excellent service I got an incredible deal on my new 2020 Edge St. All staff members were very friendly and the salesman was very knowledgeable on the vehicles I looked I got an incredible deal on my new 2020 Edge St. All staff members were very friendly and the salesman was very knowledgeable on the vehicles I looked at. My salesman went over all the bells and whistles thoroughly at delivery. I will definitely buy there again!! More
another great visit to phil fitts kenny keeps you in the loop during repairs and gives mind easing advice on what you should have done to keep your vehicle in perfect running shape. kenny keeps you in the loop during repairs and gives mind easing advice on what you should have done to keep your vehicle in perfect running shape. More
Awesome staff! Thank you to Luke and Eric! Best buying experience I have ever had. They were very knowledgable and also very friendly. Everything came together so quickly and I drove away in my Best buying experience I have ever had. They were very knowledgable and also very friendly. Everything came together so quickly and I drove away in my new to me Ford Edge. More
GREAT!!! Because you have a Great bunch of people working there! Very nice and polite and courteous. Ford is my #1 pick for vehicles and phill fitts makes is b Because you have a Great bunch of people working there! Very nice and polite and courteous. Ford is my #1 pick for vehicles and phill fitts makes is better. More
My problem was solved very quickly. I had an unusual smell in the vehicle, the service staff found it was from a rodent's nest on top of the engine and removed it. I had an unusual smell in the vehicle, the service staff found it was from a rodent's nest on top of the engine and removed it. More
Fast, easy and painless Albee understands what a no pressure buying experience should be, he helped keep me within my budget, and I feel like we completed the deal happy. Albee understands what a no pressure buying experience should be, he helped keep me within my budget, and I feel like we completed the deal happy. More
Quick and accurate service. As always, Kenny Carter got me in and out in a hurry with an accurate service appointment. He is one of your best employees, for sure. As always, Kenny Carter got me in and out in a hurry with an accurate service appointment. He is one of your best employees, for sure. More