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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,232 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,232 reviews

November 11, 2019

first time car buying made easy mr.carter called me as soon as i responded to the carfax. i asked many questions and he awnsered them with ease. made a appointment to come out and te More

by husor94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2019

Very disappointing Dealer had their aftermarket installer, install cab lights. I was told and promised they would be exactly as factory. All factory lights must be ins More

by russ20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
November 01, 2019

Pepair Excellent repair done on my 2015 Hyundai Sonata. Looks like brand new. Scott was very easy to deal with and explained when and how the repair took pla More

by marrich94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
October 31, 2019

Excellent service I got an incredible deal on my new 2020 Edge St. All staff members were very friendly and the salesman was very knowledgeable on the vehicles I looked More

by krhietsch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 31, 2019

another great visit to phil fitts kenny keeps you in the loop during repairs and gives mind easing advice on what you should have done to keep your vehicle in perfect running shape. More

by TIMOTHYAHOFFMAN57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kenny carter
October 30, 2019

Awesome staff! Thank you to Luke and Eric! Best buying experience I have ever had. They were very knowledgable and also very friendly. Everything came together so quickly and I drove away in my More

by barbbrenneman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2019

GREAT!!! Because you have a Great bunch of people working there! Very nice and polite and courteous. Ford is my #1 pick for vehicles and phill fitts makes is b More

by ljizzy1502
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
October 22, 2019

My problem was solved very quickly. I had an unusual smell in the vehicle, the service staff found it was from a rodent's nest on top of the engine and removed it. More

by Robby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason (service)
October 19, 2019

Fast, easy and painless Albee understands what a no pressure buying experience should be, he helped keep me within my budget, and I feel like we completed the deal happy. More

by STITT460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2019

Quick and accurate service. As always, Kenny Carter got me in and out in a hurry with an accurate service appointment. He is one of your best employees, for sure. More

by BNWORB1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
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