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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,232 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,232 reviews

November 24, 2019

Sweet Lincoln The salespeople and management are the nicest I have ran into in 35 years of purchasing vehicles. Friendly, honest, and very respectful. Purchase veh More

by jeffandkim0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Boone Lyons
November 23, 2019

Albee Mangino was great Went in to look at a specific truck. Albee Mangino grabbed the keys n let me look it over and take it for a test drive. He gave me the information for More

by jsettle6789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2019

Lack of Knowledge In my experience certain information is incorrect and only partial truth. My confidence has wavered concerning them working on my vehicle. In the futu More

by unsatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Hietsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken - service
November 23, 2019

Repeat purchaser The knowledgeable and friendly staff at Phil Fitts Ford helped me get into the second Fusion of my choice. Darius does a nice job of providing an inve More

by LYNN.WAGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison
November 21, 2019

Very friendly and courteous I will return to purchase my next car. I can't say enough about how nice, friendly and respectful everyone was. I feel really good about this purc More

by briellegege
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2019

repaired seat works fine Your repair dept was helpful when i locked myself out of the complimentary car. I called for a door code to open. I think i talked to Emily.She was ve More

by JAVELIN2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
November 20, 2019

One offer. One deal. No hassle. I had a realistic number in my head for what I expected. They beat my expectations and got me where I needed to be. They didn’t “low ball” me either. More

by DYLANJONES486
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2019

The technician was the best The tech that worked on my truck went over it with a fine tooth comb and told me everything about it he is the best tech they got More

by johnnyj6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John caffro
November 13, 2019

Front end repair of f150 Fixed front end damage due to hitting a deer. Did excellent work and kept me informed. Very friendly and easy to deal with. Very happy with my experie More

by charliershawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2019

Outstanding I had the works package done on my 2017 F-150 Raptor. They did a nice job. Outstanding service in a timely matter. I’ll be going back. I have done bus More

by JUNGLE66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
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