Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Sweet Lincoln The salespeople and management are the nicest I have ran into in 35 years of purchasing vehicles. Friendly, honest, and very respectful. Purchase veh The salespeople and management are the nicest I have ran into in 35 years of purchasing vehicles. Friendly, honest, and very respectful. Purchase vehicle and trade in prices are very honest!!! More
Albee Mangino was great Went in to look at a specific truck. Albee Mangino grabbed the keys n let me look it over and take it for a test drive. He gave me the information for Went in to look at a specific truck. Albee Mangino grabbed the keys n let me look it over and take it for a test drive. He gave me the information for the truck n I got an approval financed through my credit union. Albee did all the footwork while I was working and in 3 days i was in the truck. so overall I had a great experience More
Lack of Knowledge In my experience certain information is incorrect and only partial truth. My confidence has wavered concerning them working on my vehicle. In the futu In my experience certain information is incorrect and only partial truth. My confidence has wavered concerning them working on my vehicle. In the future I will be looking for another service department. More
Repeat purchaser The knowledgeable and friendly staff at Phil Fitts Ford helped me get into the second Fusion of my choice. Darius does a nice job of providing an inve The knowledgeable and friendly staff at Phil Fitts Ford helped me get into the second Fusion of my choice. Darius does a nice job of providing an inventory that meets the needs of the car-buying community and making sure you're happy with your purchase. They keep things moving so you're in and out in a reasonable amount of time. If you ever have an issue with your car, they take the time and find a way for the problem to be solved. More
Very friendly and courteous I will return to purchase my next car. I can't say enough about how nice, friendly and respectful everyone was. I feel really good about this purc I will return to purchase my next car. I can't say enough about how nice, friendly and respectful everyone was. I feel really good about this purchase More
repaired seat works fine Your repair dept was helpful when i locked myself out of the complimentary car. I called for a door code to open. I think i talked to Emily.She was ve Your repair dept was helpful when i locked myself out of the complimentary car. I called for a door code to open. I think i talked to Emily.She was very helpful as it was Saturday 2:45 PM.The only negatives was the 2 week length of repair time and a small amount of grease on the repaired seat. More
One offer. One deal. No hassle. I had a realistic number in my head for what I expected. They beat my expectations and got me where I needed to be. They didn’t “low ball” me either. I had a realistic number in my head for what I expected. They beat my expectations and got me where I needed to be. They didn’t “low ball” me either. Couldn’t be more pleased. The whole staff is great. Definitely going back there for my next purchase. More
The technician was the best The tech that worked on my truck went over it with a fine tooth comb and told me everything about it he is the best tech they got The tech that worked on my truck went over it with a fine tooth comb and told me everything about it he is the best tech they got More
Front end repair of f150 Fixed front end damage due to hitting a deer. Did excellent work and kept me informed. Very friendly and easy to deal with. Very happy with my experie Fixed front end damage due to hitting a deer. Did excellent work and kept me informed. Very friendly and easy to deal with. Very happy with my experience More
Outstanding I had the works package done on my 2017 F-150 Raptor. They did a nice job. Outstanding service in a timely matter. I’ll be going back. I have done bus I had the works package done on my 2017 F-150 Raptor. They did a nice job. Outstanding service in a timely matter. I’ll be going back. I have done business here for 15 years. Keep up the good work. More