Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very accommodating Brian was very accommodating helping us find the right car with two young children. He took care of everything so all we had to do was come in and sig Brian was very accommodating helping us find the right car with two young children. He took care of everything so all we had to do was come in and sign the paperwork. Couldn’t have asked for a better experience! More
Great servic always Great service always, been a customer for the last fifteen years , service treats me right and always fits me in for appointments. Body shop has done Great service always, been a customer for the last fifteen years , service treats me right and always fits me in for appointments. Body shop has done great work in my vehicles also !!! More
Customer Friendly Service Center I scheduled my service needs via the website and it was simple to navigate. I was able to describe my problem and I could view available service times I scheduled my service needs via the website and it was simple to navigate. I was able to describe my problem and I could view available service times and dates to find one that best fit my schedule. I received excellent communication via email and text message, reminding me of my service schedule. The individual that looked at the truck diagnosed the problem immediately. The parts were replaced by the end of the day so I could have the truck back before a holiday. More
Great Experience! What a pleasure to work with our salesman, Darius Carter! He is very knowledgeable and took the time to answer all our questions. Many thanks to the g What a pleasure to work with our salesman, Darius Carter! He is very knowledgeable and took the time to answer all our questions. Many thanks to the general manager, Mike Hietsch, who gave us a great deal on a beautiful new Ford Fusion. They made what can be a very stressful experience, a breeze. More
Great First time buying a car from Phil Fitts Ford . I Did not feel pressured and Albee was awesome . Great buying experience from start to finish. Th First time buying a car from Phil Fitts Ford . I Did not feel pressured and Albee was awesome . Great buying experience from start to finish. Thanks 😊 More
Repair to our car. I am so pleased with the repair on our car. It looks better now than when I bought it 2 years ago. The service was excellent and I couldn’t be happier I am so pleased with the repair on our car. It looks better now than when I bought it 2 years ago. The service was excellent and I couldn’t be happier. Thank you Tony and your body shop employees. The work was perfect! More
Would buy there again No pressure sales people, good selection of cars, clean modern facility. Fair on my trade in. Very accommodating. Salesman missed out on my $100 disco No pressure sales people, good selection of cars, clean modern facility. Fair on my trade in. Very accommodating. Salesman missed out on my $100 discount offer. More
Well Done! I dealt with Bill and Mike. The process was easy and efficient. Eric in finance did a nice job as well....efficient. Service Dept is excellent. I dealt with Bill and Mike. The process was easy and efficient. Eric in finance did a nice job as well....efficient. Service Dept is excellent. Kenny does a great job! More
friendly service Quick and friendly. Had my car in and out while I waited. Clean waiting room with amenities and a friendly staff. Scheduling process worked with my ti Quick and friendly. Had my car in and out while I waited. Clean waiting room with amenities and a friendly staff. Scheduling process worked with my time availability. More
Great overall value. Very clean. Conveniently located. Recenrly redone on the inside and looks very nice. Good coffee. Very friendly. Will return again for overall value. Very clean. Conveniently located. Recenrly redone on the inside and looks very nice. Good coffee. Very friendly. Will return again for additional service. More