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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,232 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,232 reviews

January 03, 2020

Very accommodating Brian was very accommodating helping us find the right car with two young children. He took care of everything so all we had to do was come in and sig More

by ShafeAF41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2020

Great servic always Great service always, been a customer for the last fifteen years , service treats me right and always fits me in for appointments. Body shop has done More

by daviscco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
January 02, 2020

Customer Friendly Service Center I scheduled my service needs via the website and it was simple to navigate. I was able to describe my problem and I could view available service times More

by GRANDPIANO313
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Craft
December 31, 2019

Great Experience! What a pleasure to work with our salesman, Darius Carter! He is very knowledgeable and took the time to answer all our questions. Many thanks to the g More

by ttb5291
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2019

Great First time buying a car from Phil Fitts Ford . I Did not feel pressured and Albee was awesome . Great buying experience from start to finish. Th More

by axray1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2019

Repair to our car. I am so pleased with the repair on our car. It looks better now than when I bought it 2 years ago. The service was excellent and I couldn’t be happier More

by pandab104
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 29, 2019

Would buy there again No pressure sales people, good selection of cars, clean modern facility. Fair on my trade in. Very accommodating. Salesman missed out on my $100 disco More

by page903
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Boone Lyons and used car manager
December 27, 2019

Well Done! I dealt with Bill and Mike. The process was easy and efficient. Eric in finance did a nice job as well....efficient. Service Dept is excellent. More

by Jcournan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison, Kevin Whitty
December 26, 2019

friendly service Quick and friendly. Had my car in and out while I waited. Clean waiting room with amenities and a friendly staff. Scheduling process worked with my ti More

by crashrmc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2019

Great overall value. Very clean. Conveniently located. Recenrly redone on the inside and looks very nice. Good coffee. Very friendly. Will return again for More

by BRENDANTA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
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