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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,232 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,232 reviews

February 13, 2020

Body Shop Tony was awesome! Great work, communicated everything prior and during repair and my vehicle was completed on time. I will recommend Phil Fitts and To More

by rdelio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 12, 2020

Rod was so helpful to me when I ran out of gas. I was so excited to come to buy a car I forgot to buy gas, ran out on I80. Rod called me several times to see if AAA was there yet. Finally he bro More

by j.d.lander
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 11, 2020

The auto body repairs took a little longer than expected but the shop kept us informed and also helped with some of the rental insurance. Apologies to Tony for having to deal with my impatience lol! More

by DN
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 09, 2020

I hit a deer with my F-150 SuperCrew an the damage was extensive. The collision shop at Phil Fitts treated us extremely well and repaired my truck in minimal time. It looks like it did the day I purchased More

by wmatusz
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 06, 2020

I have been dealing with the people at Phil Fitts Ford for years now and with a few different vehicles they are always willing to help and are friendly More

by Mromano40
Recommend Dealer
Yes
Employees Worked With
Jeff
February 06, 2020

Service manager was very helpful and courtious. I have always had a good experience with the service department and this one was no different. The service department is also more than willing to he More

by Robby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason (service), Kevin Whitty
February 05, 2020

Above and beyond Bill Fitts and his staff go above and beyond to make you feel good about your trade and sale, and then they do it all again when a glitch or two appea More

by NWPAPHIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken in Service
February 04, 2020

Fixed problem great experience. Had vibration noise intermittently of unknown origin. Like finding a needle in a haystack in my opinion. Within 24 hours from drop off problem resolved!!!! More

by PATTERJF
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny and Jason at service desk
February 03, 2020

Prompt service T Very satisfied with service provided.he service department handled scheduling and appointment in a friendly and timely manner. Always personable, p More

by pabar55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Carter
February 03, 2020

Great friendly helpful people understood my needs and went out of way to exceed my expectations I will tell all my friends and relatives to see Albee More

by Dumargie69
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison, Kevin Whitty
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