Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Very satisfied with the service I received. From scheduling an appointment, to completing the repairs in a timely manner, the staff was friendly, and performed the needed repairs correctly. Very imp scheduling an appointment, to completing the repairs in a timely manner, the staff was friendly, and performed the needed repairs correctly. Very impressed. More
All Good Greetings, It so happened that we showed up early for our scheduled apt, and Jason and Kenny took our car in right away, We sat and talked with Albe Greetings, It so happened that we showed up early for our scheduled apt, and Jason and Kenny took our car in right away, We sat and talked with Albee a bit. The guys were great to my husband and me. Thank you More
Friendly and knowledgeable staff who are easy to work with, no high pressure sales techniques. They gave me an excellent deal, were extremely helpful and also very quick in doing paperwork and getting me with, no high pressure sales techniques. They gave me an excellent deal, were extremely helpful and also very quick in doing paperwork and getting me out the door. I highly recommend the dealership, especially "Big D." He is a great salesman. More
Appointment went exactly as planned. Good experience. I was able to seamlessly make my appointment on line. The appointment went well and vehicle was ready on time. Appreciate Kenny's coordination of my s I was able to seamlessly make my appointment on line. The appointment went well and vehicle was ready on time. Appreciate Kenny's coordination of my service. Thank you! More
I had a recall on my 2017 Ford . They where able to get me in and took car of the recall item in a timely matter. me in and took car of the recall item in a timely matter. More
Great Experience... Great experience with Phil Fitts Ford and one of the best salesman, Albee Mangino. No pressure and so helpful in finding us the right car. I would r Great experience with Phil Fitts Ford and one of the best salesman, Albee Mangino. No pressure and so helpful in finding us the right car. I would recommend Phil Fitts and especially Albee Mangino to all our friends and relatives as this is the place to buy a vehicle. It has been a few years since we purchased a vehicle and we are very satisfied with our 2016 Ford Focus Hatchback and more importantly our dog, Luxie can easily get into the car without any problems, she was the main reason for the purchase :) All of us are really happy with the vehicle and the great service we received with Albee and Phil Fitts Ford. Thank you for making this purchase a "Great Experience". Carolyn & Gene W. More
Thorough Kenny was awesome, he called every step of the way with updates. I expected my car to take much longer due to all the necessary work and was so please Kenny was awesome, he called every step of the way with updates. I expected my car to take much longer due to all the necessary work and was so pleased that it did not. Thank you so much, great job!! More
Darius, the salesman, was permitted to take my car on his lunch break to the gym. I filed a complaint with corporate and Mike, the general manager lied and said it was the service manager that had my car his lunch break to the gym. I filed a complaint with corporate and Mike, the general manager lied and said it was the service manager that had my car. I still don't know the results of my service visit or even if the oil was changed. In addition, New Cadtle has a major bedbug problem and Darius was transporting his gym bag, clothing and such in my car. NOT OKAY! More
Did what needed to be done Everyone always seems to be helpful, friendly and courteous. I never hesitate to stop in if I have a question. Convenient location for me which is imp Everyone always seems to be helpful, friendly and courteous. I never hesitate to stop in if I have a question. Convenient location for me which is important More
effective. Quick. easy to work with. Awesome staff Albee made my car buying experience wonderful and easy. He found the car I wanted and made it happen. There was no delay. Albee was to the point and h Albee made my car buying experience wonderful and easy. He found the car I wanted and made it happen. There was no delay. Albee was to the point and honest. More