Phil Fitts Ford & Lincoln

Excellent service department. All of the issues with my truck were diagnosed and resolved very quickly, and at a reasonable cost. Nicely done, and I will be back. Thanks! truck were diagnosed and resolved very quickly, and at a reasonable cost. Nicely done, and I will be back. Thanks! More

State Inspection Jason collaborated with warranty company and dealership where I bought the car in order to get necessary repairs resolved. I appreciate everything he Jason collaborated with warranty company and dealership where I bought the car in order to get necessary repairs resolved. I appreciate everything he did behind the scenes to help me. More

Battery replacement I took my car in on Friday afternoon because it wouldn't start and I had to AAA jump my car. Kenny was very helpful. On Monday afternoon, Kenny call I took my car in on Friday afternoon because it wouldn't start and I had to AAA jump my car. Kenny was very helpful. On Monday afternoon, Kenny called and explained that I had to have a new battery. More

it was good i would of liked to got more trade in money for my truck because it had a cap on it and made it worth more. i would of liked to got more trade in money for my truck because it had a cap on it and made it worth more. More

lemon purchase i was sold a lemon of a car i only put 17,000. miles on it since i purchased on 8-1-2018 since my purchase I've had to put new brakes and rotars new b i was sold a lemon of a car i only put 17,000. miles on it since i purchased on 8-1-2018 since my purchase I've had to put new brakes and rotars new battery 4 tires among other repairs. i also purchased your joke of protection plan called COMPLETE CARE 5yrs for 899.00 and was told despite the little nick in the windshield at the time of purchase to hold off because this insurance would cover to have it replaced once it got worse......WRONG AGAIN i also purchased the GAP insurance for 895.00. i would appreciate being reimbursed for both of these so called coverage or protection plans that don't cover xxxx please . Also was lead to believe because they couldn't figure out why my radio stopped worked 4-5months ago and the factory provided them with help or a different program to try and still couldn't get it to work so they sent them a new one , that when it came in it would be taken care of at no charge.......WRONG AGAIN More

I want say a special Thank you to LukeLord. He went above and beyond to make my service call as smooth as possible. I needed a car to get to work. He provided me with one immediately plus scheduled my appoin and beyond to make my service call as smooth as possible. I needed a car to get to work. He provided me with one immediately plus scheduled my appointment. That is the kind of person/sales professional I would purchase a car from again and again. Thanks Luke More

The technician that worked on my truck was top notch best ford tech out there. He found the problem and fixed it correctly. My truck now steers great ford tech out there. He found the problem and fixed it correctly. My truck now steers great More

Repair chewed wire harness from a rodent. The repair of the car was not a problem. The main issue was we were told when we leased it and it ws in the shop for more than a day, we would be ent The repair of the car was not a problem. The main issue was we were told when we leased it and it ws in the shop for more than a day, we would be entitled to a loaner since we have only one car. The car was in for five days and we were continually told there were no loaner cars available. We contacted our salesman and he said he would get us a car or get ours fixed. We received a call later in the day from Jason our car was done and ready to pick up. More

Great on getting me a great price on mu trade in to down size with what i needed. Also Albee was perfect with letting me come in on short notice to trade so i didnt have to miss another day of work. size with what i needed. Also Albee was perfect with letting me come in on short notice to trade so i didnt have to miss another day of work. More

Service is excellent, took care of my issue within one day of calling. Kenny in Service is a reason why we continue to deal with Phil Fitts is excellent, took care of my issue within one day of calling. Kenny in Service is a reason why we continue to deal with Phil Fitts More