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Phil Fitts Ford & Lincoln
New Castle, PA
1,233 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,233 reviews
April 30, 2020
Upgrade vehicle We had a car which was starting to get older and decided to replace it. As always we went to Phill Fitts. As usual we were treated great, found just w We had a car which was starting to get older and decided to replace it. As always we went to Phill Fitts. As usual we were treated great, found just what we wanted, and Given a fair price More
by kenclifton
Verified Customer
April 27, 2020
50000 mile service and manufacturer covered repair Phil Fitts picked up my car and did everything necessary and returned it in a timely manner. They called for additional work ok and I was happy they Phil Fitts picked up my car and did everything necessary and returned it in a timely manner. They called for additional work ok and I was happy they did that. They took good care of this old lady! More
by hull802
April 27, 2020
It was awesome! Mike, Brian and Eric were very helpful and made the purchase of a new vehicle painless. They were able to show me all of the options. Mike, Brian and Eric were very helpful and made the purchase of a new vehicle painless. They were able to show me all of the options. More
by fritterprincess
April 20, 2020
Everyone is so nice and helpful that they feel more like family than just a car dealer. I love dealing with Kenny and Mike they are very knowledgeable. family than just a car dealer. I love dealing with Kenny and Mike they are very knowledgeable. More
by pastorseanw
April 16, 2020
Clean, meat, professional feeling. Service mtg. Kevin, is a true professional. Made me feel the job was going to be done right and on time. It is important that my new car be serviced correctly. Thanks a true professional. Made me feel the job was going to be done right and on time. It is important that my new car be serviced correctly. Thanks More
by Dr12leonhardt
Employees Worked With
Kevin Whitty
April 10, 2020
kjwvisit Great Job on my last visit, keep up the good work. I have been a customer since October 1983 and will continue to do business there. Great Job on my last visit, keep up the good work. I have been a customer since October 1983 and will continue to do business there. More
by service78
Employees Worked With
Kevin Whitty
April 09, 2020
Job was done quickly and efficiently as usual. Kenny Carter and the crew always do such a great job and today was no different. They finished my job quickly and efficiently as usual. Kenny Carter and the crew always do such a great job and today was no different. They finished my job quickly and efficiently as usual. More
by BNWORB1999
Employees Worked With
Kenny Carter
March 24, 2020
Had to get the car inspected by the end of the month. I called to get the car inspected by the end of the month and I got it done the last day before closing for the coronavirus. I called to get the car inspected by the end of the month and I got it done the last day before closing for the coronavirus. More
by Robby
Employees Worked With
Jason (service)
March 23, 2020
Good Dealer. Outstanding Service Employees. First Service on the Escape. As always, Ken Carter exceeded all expectations to my the service visitation quick, easy and painless on the Escape. As always, Ken Carter exceeded all expectations to my the service visitation quick, easy and painless More
by KHARRY55
Employees Worked With
Ken Carter, Kevin Whitty
