Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I think they treated me fairly on buying my Lincoln but when I had my oil changed and tires rotated it cost me sixty one dollars. That’s just way too much so I don’t want to go back for any service and be when I had my oil changed and tires rotated it cost me sixty one dollars. That’s just way too much so I don’t want to go back for any service and because of that I don’t recommend doing business with Phil Fitts Ford. My granddaughter is in the process of buying a new vehicle 🚗 I won’t take her there!! More
It was a favorable experience. Even though it was during the coronavirus pandemic, they were will into work the repairs of the car in as quickly as possible. I was pleased with the Even though it was during the coronavirus pandemic, they were will into work the repairs of the car in as quickly as possible. I was pleased with the result of the service. More
Darius was awesome! The finance guy was great as well!! I would recommend them to anyone. Literally was there an hour and was out in no time would recommend them to anyone. Literally was there an hour and was out in no time More
Good experiences at Phil Fitts Ford Kenny has always taken good care of my cars. My last visit was no exception. I always ask for him when I need service for my cars. Kenny has always taken good care of my cars. My last visit was no exception. I always ask for him when I need service for my cars. More
Great!! Best experience ever from start to finish!! Rod was awesome! Friendly and efficient and it didn't take all day. I highly recommend this dealership. Best experience ever from start to finish!! Rod was awesome! Friendly and efficient and it didn't take all day. I highly recommend this dealership. I love my new Escape!! Thank you!! More
Service was great done very quickly all seems good. Only thing would be for the key pick up cashier should have gloves on or a mask. I did not notice hand sanitizer or anything in the vehicle indicating cl thing would be for the key pick up cashier should have gloves on or a mask. I did not notice hand sanitizer or anything in the vehicle indicating cleaned or wiped down More
Always a great experience with Phil Fitts Ford ! Phil Fitts Ford always gets it done! It feels like family when i walk into the store. It is the only place I would ever go and buy a car or truck! Phil Fitts Ford always gets it done! It feels like family when i walk into the store. It is the only place I would ever go and buy a car or truck! More
Darius Carter greatly exceeded our expectations. Very personable, informative, and helpful in taking care of our needs. THANKS-D a job well done and appreciated personable, informative, and helpful in taking care of our needs. THANKS-D a job well done and appreciated More
Good service, knowledgeable and found a problem which could cost future expenses if it wasn't addressed prior to problem problem being fixed. Lose bolts in radiator connection to transmission lines. Than could cost future expenses if it wasn't addressed prior to problem problem being fixed. Lose bolts in radiator connection to transmission lines. Thank you More
Very smooth and easy transaction in difficult times Brian Hietsch was very quick to respond to several questions and pricing discussions via phone and email went very smoothly. When we did go to the dea Brian Hietsch was very quick to respond to several questions and pricing discussions via phone and email went very smoothly. When we did go to the dealership, every precaution was taken to sanitize. Brian even wore rubber gloves to put gas in the vehicle. He has been very helpful on a couple of after purchase questions, as well. More