Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Awesome service! I Came from out of state and my Salesman was 100% honest over the phone, with every detail about the used truck I purchased! Awesome customer service. was 100% honest over the phone, with every detail about the used truck I purchased! Awesome customer service. More
Wonderful dealership Service is always excellent, have never had a complaint Kenny, in service, is the "best", polite, knows your name when walking in. and makes one feel Service is always excellent, have never had a complaint Kenny, in service, is the "best", polite, knows your name when walking in. and makes one feel like you are in the right place. More
Good customer service Darius Carter was very helpful and polite. I will refer anyone to your company that is looking to buy a car. Thanks polite. I will refer anyone to your company that is looking to buy a car. Thanks More
Darius was a great salesman. He kept in touch with me while I secured financing through my bank. Final paperwork was quick and easy. The only negative thing I could say was that the truck I purchased c while I secured financing through my bank. Final paperwork was quick and easy. The only negative thing I could say was that the truck I purchased could have been detailed a bit better. More
I love how they always treat me like family and care about my needs and wants. I know they will never rip me off like other dealerships, and the environment is always fun and friendly. There’s no better about my needs and wants. I know they will never rip me off like other dealerships, and the environment is always fun and friendly. There’s no better dealership than here! More
Purchase of 2020 Ford Fusion This by far was the easiest car buying experience I've ever had. Brian is a very nice man, knowledgeable and showed me everything about the 202 Ford This by far was the easiest car buying experience I've ever had. Brian is a very nice man, knowledgeable and showed me everything about the 202 Ford Fusion. He didn't rush me or try to influence my decision and he answered all my questions. I will definitely recommend him. I have nothing bad to say about the dealership or staff. More
The service was fast and accurate. All staff where very professional and friendly. They even washed my car. Returned to me cleaner than what I brought it to them . Great job. professional and friendly. They even washed my car. Returned to me cleaner than what I brought it to them . Great job. More
Great experience with the body shop. Tony has a world class operation there. Although I don’t want to be in a situation that I would have to take my vehicle there again, I wouldn’t have to worry about a class operation there. Although I don’t want to be in a situation that I would have to take my vehicle there again, I wouldn’t have to worry about a thing. I am very happy with the quality of work that was performed. More
Darius was very helpful. This is the second truck I have purchased from Darius at Phil First and it's always such an easy process from start to finish. Very happy with my new vehicle! purchased from Darius at Phil First and it's always such an easy process from start to finish. Very happy with my new vehicle! More
You won’t find a better dealership, Great people!!! Have bought my last three vehicles here and still own them all. A 2014 Fusion, a 2016 Explorer, and a F-150 XLT all off Darius Carter. Great guy who Have bought my last three vehicles here and still own them all. A 2014 Fusion, a 2016 Explorer, and a F-150 XLT all off Darius Carter. Great guy who makes the entire process from start to finish very easy. Highly recommend you give him a chance the next time you are in the market for a car. He will get it done and the process will be enjoyable! The service department has always treated me well. Kenny Carter does his best to get me an appointment when it’s convenient for me. Gregg Knauf in the shop is a great technician/mechanic who works on your vehicle like it is his own and gets it right the first time. Finally when I needed some body work done the body shop crew lead by Tony Olivia can not be beat. Tony took car of everything from dealing with the insurance companies, getting the rental car lined up and most importantly getting my car to look great again! From top to bottom I have not had a bad experience at this dealership ever. You won’t find a better people to deal with when it comes to buying and servicing your vehicles! More