Phil Fitts Ford & Lincoln

Darius and crew did another great job with this purchase. I have been working with Phil Fitts Ford for over 20 years. They also treat us fair and find us what we need. I have been working with Phil Fitts Ford for over 20 years. They also treat us fair and find us what we need. More

Rear Brake Job My rear brakes and rotors needed to be replaced. My appointment was easily taken care of, I got my vehicle back within an appropriate amount of time. My rear brakes and rotors needed to be replaced. My appointment was easily taken care of, I got my vehicle back within an appropriate amount of time. When I received my vehicle back the brakes were perfect and no more terrible shrieking noises! I feel a lot safer driving my child around now. Big Thanks to the service department. More

Emily in the service department gives clueless and sub par service. I was never offered another appointment to fix the repairs needed or get the inspection complete. Terrible terrible customer service par service. I was never offered another appointment to fix the repairs needed or get the inspection complete. Terrible terrible customer service More

Very professional. Excellent work. The service department always does a great job. They are quick but thorough. They also leave my car very clean after they finish their work on it. I appreciate them. always does a great job. They are quick but thorough. They also leave my car very clean after they finish their work on it. I appreciate them. More

Bought new 2020 back up camera display doesn’t work 90% of time was told just have to put up with it they can’t figure out why of time was told just have to put up with it they can’t figure out why More

Albee Mangino is a great salesman in the New Castle office Love my Ford Edge! Will for sure purchase future vehicles from this dealership. Mr Mangino went out of his way to help with the purchase. Love my Ford Edge! Will for sure purchase future vehicles from this dealership. Mr Mangino went out of his way to help with the purchase. More

Purchased my 7th vehicle from this dealership. The staff at Phil Fitts Ford is a pleasure to deal with. Brian Hietsch was very professional and friendly throughout our experience, and I couldn't b The staff at Phil Fitts Ford is a pleasure to deal with. Brian Hietsch was very professional and friendly throughout our experience, and I couldn't be more pleased with my purchase. I personally will not go to any other dealer for a vehicle. More

I felt in a rush. Truck didn't get detailed when purchased. Truck inspection expires in 2 weeks, still unsure if it will be inspected for no cost, as it should be. purchased. Truck inspection expires in 2 weeks, still unsure if it will be inspected for no cost, as it should be. More

Always courteous and has taken great care of me and my family for many years ! The quality of the work is also second to none ! family for many years ! The quality of the work is also second to none ! More

My Lincoln was riding rough. Requested Kenny in service to check it out thinking it may be suspendion. Also had issue with navigation system & brakes. Kenny in service said struts were fine issue was else to check it out thinking it may be suspendion. Also had issue with navigation system & brakes. Kenny in service said struts were fine issue was elsewhere. He always takes fabulous care of my vehicles when I bring them in & he lets me know what is going on & doesn’t treat me like I am inferior because I’m female. I will continue doing business with Phil Fitts Ford as long they continue to treat me with respect. Thank You for being great. More