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Phil Fitts Ford & Lincoln
New Castle, PA
1,235 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,235 reviews
July 10, 2020
I was referred to your dealership by my son. Every one I met was friendly and welcoming. Great customer service! Albee was very helpful and kind. met was friendly and welcoming. Great customer service! Albee was very helpful and kind. More
by Donna
Verified CustomerEmployees Worked With
July 09, 2020
Darius is very nice and so helpful friendly.I like him way of interact to me. I was served in a very friendly environment.like to come again and again p way of interact to me. I was served in a very friendly environment.like to come again and again p More
by bishal_mizar2000
July 09, 2020
The best My family buys all their cars here. Great product excellent service and always the best price. People make the difference and Phil Fitts staff is 2nd My family buys all their cars here. Great product excellent service and always the best price. People make the difference and Phil Fitts staff is 2nd to none! More
by rcwkdw1
July 08, 2020
Always an issue with service. Overcharging, unnecessary parts replacement. Brings new meaning to the phrase "Stealership". I'm looking for a new dealership but Ford corporate is no help. parts replacement. Brings new meaning to the phrase "Stealership". I'm looking for a new dealership but Ford corporate is no help. More
by robertwilson2245
Employees Worked With
Kevin Whitty
July 08, 2020
The experience was awesome!! No pressure was felt as well as they were very upfront with me about the cost and percentage rate I was eligible for. And bonus I was in and out of there very quickly compar well as they were very upfront with me about the cost and percentage rate I was eligible for. And bonus I was in and out of there very quickly compared to other dealers. I would highly recommend them. More
by mshafer06
July 08, 2020
Best Dealership! Would not go anywhere else for sales or service! Always helpful, friendly and reliable! Got my car in for service quickly and was very satisfied with the service. service! Always helpful, friendly and reliable! Got my car in for service quickly and was very satisfied with the service. More
by krhietsch
July 06, 2020
Awesome service. Very Happy. Jim kept me well informed along the way and all of my issues were addressed. Went out of his way to check on all possible tires to choose from and made me aware of a informed along the way and all of my issues were addressed. Went out of his way to check on all possible tires to choose from and made me aware of a rebate. More
by PNBOYLE
Employees Worked With
Jim, Kevin Whitty
July 06, 2020
This dealership seams to be well managed. Darius my salesman represented them very professionally. I'll be back for future purchases. Jarred from zs paving. salesman represented them very professionally. I'll be back for future purchases. Jarred from zs paving. More
by jzarlingo
Employees Worked With
July 04, 2020
Phil Fitts Fird is the dealership I go to when I need something done on a vehicle regardless of the brand or where I bought it. That should say enough. something done on a vehicle regardless of the brand or where I bought it. That should say enough. More
by robert.leilani10
July 01, 2020
Every time I've been to Phil Fitts I've had great service. The employees are professional and courteous. I greatly appreciate their knowledge and experience. service. The employees are professional and courteous. I greatly appreciate their knowledge and experience. More
by CAYLORS0
Employees Worked With
Kevin Whitty
