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Phil Fitts Ford & Lincoln
New Castle, PA
1,260 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,260 reviews
October 19, 2020
I was impressed with their helpfulness and professionalism. I love the overnight drop off and the email appointment confirmation. Very happy that this is my new dealership for service! professionalism. I love the overnight drop off and the email appointment confirmation. Very happy that this is my new dealership for service! More
by LISSTAR3515
Verified CustomerEmployees Worked With
Jim, Kevin Whitty
October 19, 2020
Tony is the man. He got my car done before promised. The work done was excellent. Tony has many years of experience. The location is convenient. work done was excellent. Tony has many years of experience. The location is convenient. More
by dacmore888
Employees Worked With
October 19, 2020
The dealership was great. They replaced my starter without any charge to me. The car runs fantastic. I am definitely pleased with the service and will recommend them to everyone. without any charge to me. The car runs fantastic. I am definitely pleased with the service and will recommend them to everyone. More
by Scott Nicolls
October 17, 2020
This is an excellent dealership across the board. We buy all of our cars there and service them there as well. They always take care of us. all of our cars there and service them there as well. They always take care of us. More
by DEREKLOFFUTT
October 16, 2020
Luke was very responsive and helped us get a great deal on our new (to us) 2019 Transit. We even drove all the way from North Carolina because it was such a great deal. on our new (to us) 2019 Transit. We even drove all the way from North Carolina because it was such a great deal. More
by Leerasor
October 16, 2020
The best people on the planet to get a new or used vehicle was treated like family and was not just a number to them or someone walking through the door Darius carter always kept me up to date on how vehicle was treated like family and was not just a number to them or someone walking through the door Darius carter always kept me up to date on how the deal was going and was willing to do anything to make my family a great deal with the best car we could get I would recommend Phil fitts to anyone that is looking for new or used!!!!! More
by BJ070984
Employees Worked With
Other Employees :
Everyone down to the owner that helped in the process
October 15, 2020
Kenny and your device team are awesome. I will go no where else. Thank you for great service!!! I will be looking for a Mustang soon and I will be coming to Phil Fits Ford for sure. where else. Thank you for great service!!! I will be looking for a Mustang soon and I will be coming to Phil Fits Ford for sure. More
by RPETRO10706
Employees Worked With
Kenny
October 14, 2020
The body/detail shop does a fantastic job helping me keep my black SUV looking sharp! They are always able to accommodate my crazy schedule. my black SUV looking sharp! They are always able to accommodate my crazy schedule. More
by yogakitty1016
Employees Worked With
October 13, 2020
We have purchased Ford vehicles for many year sand and are very satisfied. Our Ford F 150 in a vehicle crash saved our life. Side airbags were deployed in a roll over and it took a real hit on the drivers are very satisfied. Our Ford F 150 in a vehicle crash saved our life. Side airbags were deployed in a roll over and it took a real hit on the drivers side. Seat belts also saved our life. Truck was totaled and we were so confident with the product we purchased another Ford F 150. More
by cookingoodlookin
Employees Worked With
October 10, 2020
I live in NC and this was the only dealership who took time to actually respond to my questions. The other dealerships just sent automated messages to "come in and test drive a vehicle," even after I tol time to actually respond to my questions. The other dealerships just sent automated messages to "come in and test drive a vehicle," even after I told them I was 600 miles away. Boone was very helpful and answered ALL of my questions. It was worth the drive! More
by happyttrails56
Employees Worked With
Boone
