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Phil Fitts Ford & Lincoln
New Castle, PA
1,225 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,225 reviews
October 08, 2024
Very accommodating to pick up my car at work and dropping it off when done it off when done More
by wagneramy84
Employees Worked With
October 05, 2024
Kenny is outstanding! I look forward to calling for service appointments knowing I get to deal with such a great person like him. He took care of my vehicle needs once a I look forward to calling for service appointments knowing I get to deal with such a great person like him. He took care of my vehicle needs once again and I look forward to my next visit. More
by bronco-buster
Employees Worked With
Kenny Carter
October 05, 2024
Michelle Swogger is a wonderful, no-pressure sales person. She is straight forward, honest and worked diligently on my behalf. I highly recommend asking for her when visiting the dealership! person. She is straight forward, honest and worked diligently on my behalf. I highly recommend asking for her when visiting the dealership! More
by johnawetzel
Employees Worked With
Michelle Swogger
October 03, 2024
Greg Knauf and team were great to work with. Very happy with my order, purchase, and process. Very happy with my order, purchase, and process. More
by Jeff S
Verified CustomerOctober 03, 2024
Oustanding customer service as well as repairs. Rob listened to our concerns and followed through with ordering the correct parts. I will be back. Rob listened to our concerns and followed through with ordering the correct parts. I will be back. More
by KELLIOTT1
Employees Worked With
Rob Fisher, Jim Cartwright
October 03, 2024
I was very pleased from start to finish with my experience. I was treated with respect, my time was valued, and Callie was a joy to work with! Thank You! It was refreshing to work with a frien experience. I was treated with respect, my time was valued, and Callie was a joy to work with! Thank You! It was refreshing to work with a friendly professional team! More
by flemingka2
September 27, 2024
Great buying experience! Michelle, Eric, and Noelle were knowledgeable, friendly and a real pleasure to do business with. I would highly recommend Phil Fitts Ford. Michelle, Eric, and Noelle were knowledgeable, friendly and a real pleasure to do business with. I would highly recommend Phil Fitts Ford. More
by thp4398
Employees Worked With
Michelle Swogger, Noelle Lavelle, Eric
September 24, 2024
I walked into this place a little nervous as buying a car can do to ya, but left there with a peaceful easy feeling, an ear to ear grin and a beautiful pickup truck! Callie was so sweet and helpful to my wif can do to ya, but left there with a peaceful easy feeling, an ear to ear grin and a beautiful pickup truck! Callie was so sweet and helpful to my wife and we felt as if we knew her for years! Eric and Callie worked us out a very fair price and it went smooth as silk.Didn.t expect to come home with a new truck that day but we did! Could not have been a better experience! I will be sending all my family and friends here. More
by dean.carlino
September 07, 2024
Outstanding experience at Phil Fitts Ford. Callie whiting did an excellent job and was professional, friendly and knowledgeable. The manager Eric was awesome to work with. Found a beautiful Callie whiting did an excellent job and was professional, friendly and knowledgeable. The manager Eric was awesome to work with. Found a beautiful truck that fit our needs at a very reasonable price. The entire sales process was pleasant, Low stress, hasslefree and very professional. Job very well done and I would definitely recommend this dealership! More
by debra.carlino2
