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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,221 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,221 reviews

October 03, 2024

Oustanding customer service as well as repairs. Rob listened to our concerns and followed through with ordering the correct parts. I will be back. More

by KELLIOTT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Fisher, Jim Cartwright
Oct 03, 2024 -

Phil Fitts Ford & Lincoln responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

October 03, 2024

I was very pleased from start to finish with my experience. I was treated with respect, my time was valued, and Callie was a joy to work with! Thank You! It was refreshing to work with a frien More

by flemingka2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie Whiting, Terry from Service dept
Oct 03, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for your kind review! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

September 27, 2024

Great buying experience! Michelle, Eric, and Noelle were knowledgeable, friendly and a real pleasure to do business with. I would highly recommend Phil Fitts Ford. More

by thp4398
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michelle Swogger, Noelle Lavelle, Eric
Sep 27, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your thoughts on working with Michelle and our team. We're glad to hear we delivered such a great experience! Thank you from the Phil Fitts Family

September 24, 2024

I walked into this place a little nervous as buying a car can do to ya, but left there with a peaceful easy feeling, an ear to ear grin and a beautiful pickup truck! Callie was so sweet and helpful to my wif More

by dean.carlino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie Whiting
Sep 26, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you from the Phil Fitts Family

September 22, 2024

Phil Fitts is alway reliable and helpful. The service is top notch and I can recommend them to others More

by chyatesg
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
Sep 23, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you! Kenny and our service team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

September 07, 2024

Outstanding experience at Phil Fitts Ford. Callie whiting did an excellent job and was professional, friendly and knowledgeable. The manager Eric was awesome to work with. Found a beautiful More

by debra.carlino2
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Callie whiting five stars
Sep 08, 2024 -

Phil Fitts Ford & Lincoln responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

September 01, 2024

Always excellent customer service! Friendly staff. Clean bathrooms. Convenient . . Very helpful if I have questions More

by Heinzsteeler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Phil Fitts Ford & Lincoln to be a positive one. Please don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

August 30, 2024

I totally appreciate all Albe manginos help during this time ! I appreciate how he went above and beyond to help in the purchase of my vehicle More

by astort40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Albee and our team here at Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

August 24, 2024

Everyone was extremely kind and made the trade and buying process a breeze! I'd recommend them 100% More

by logangould
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Logan, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

August 21, 2024

Jeffery Davis was a great salesperson. He was professional, knowledgeable on what we were looking for, and did his best to get the information he didn't know. More

by caringsoles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeffery Davis
Aug 21, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad Jeffery was able to help, and we hope to see you again! Thank you from the Phil Fitts Family