Back

Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,223 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
Contact Dealership

3250 Wilmington Road

New Castle, PA

16105

Directions

By Type

Showing 1,223 reviews

October 18, 2021

Kenny was very courteous and service was quick and free! (I was able to use my Ford Pass points) More

by bnero712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
October 18, 2021

Quick and thorough. Thank you. Work requested completed as requested. I will continue using this source of vehicle repair. More

by shirlthegirlpa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
October 18, 2021

Every one at Phil Fitts was really nice and answered all my questions. These folks are also really friendly. More

by Joeaisaac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
October 16, 2021

Great service at each step in the process. They took their time to go over everything with us. More

by JOHNPIC55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 16, 2021

I needed a transmission flush and my radio antenna was missing. Phil Fitts worked with me to schedule the appointment and reschedule it when needed. My transmission shifts much smoother after the transmis More

by MrBrooks98
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
October 16, 2021

Everything went very well during my service visit. The work was done in a timely manner and I was satisfied with the work. More

by Robby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Carter
October 15, 2021

It was a great experience at Phil Fitts Ford. It was the best car buying experience I had in my life! More

by sandylakemill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2021

We’re always pleased with your dealership and service department. Thanks to everyone out there. More

by lyndalou813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
October 13, 2021

My experience was with the body shop. The personnel are fantastic. Knowledgeable, friendly, prompt and easy to deal with and that's an understatement. Oh, and they do excellent work. More

by bregal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tonys assistant
October 13, 2021

Did good work and was very quick at getting my vehicle back to me without any problems. More

by dragonfire1075
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
...
27
...