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Phil Fitts Ford & Lincoln
New Castle, PA
1,173 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,173 reviews
November 11, 2021
Boone was very helpful and did all he could to get me the best deal on my truck. Everyone else was very accommodating and pleasant to work with. They treated me well and did not pressure me into anything I w best deal on my truck. Everyone else was very accommodating and pleasant to work with. They treated me well and did not pressure me into anything I wasn’t comfortable with. Will definitely be back! More
by Dandrebyers
Employees Worked With
Boone Lyons
Helpful November 11, 2021
Having purchased quite a few cars from dealerships over my years I have had some bad experience’s, but I must say that my salesman Boone was hands down the best that I dealt with. It felt like I was talkin my years I have had some bad experience’s, but I must say that my salesman Boone was hands down the best that I dealt with. It felt like I was talking to a family member who cared about what I was buying from him. He definitely made me want to return for my next purchase. i was impressed with the work that he put in finding me what I wanted. More
by jt_pennington
Employees Worked With
Boone Lyons
November 11, 2021
Boone made quick on finding a car to fit my needs. Worked with me throughout the whole process. Made it simple, smooth, and an all around pleasant experience. with me throughout the whole process. Made it simple, smooth, and an all around pleasant experience. More
by clhilliard1003
Employees Worked With
Boone Lyons
November 11, 2021
My experience at Phil Fitts Ford was great. The salesman was very helpful and friendly was very helpful and friendly More
by EB F-150
November 11, 2021
Awesome customer service. The people that work here actually care that you have a good experience! They ensure customer satisfaction! actually care that you have a good experience! They ensure customer satisfaction! More
by aoifemurdock
November 05, 2021
Purchasing a vehicle from Darius was an amazing experience. The experience was low pressure and hassle free. When I arrived to pick up the vehicle, he was actually in the wash bay hand-washing th experience. The experience was low pressure and hassle free. When I arrived to pick up the vehicle, he was actually in the wash bay hand-washing the vehicle himself before delivery. If you want a first class experience, see Darius at Phil Fitts. More
by rhawkins079
Verified CustomerNovember 03, 2021
I had a great car buying experience. Enjoyed working with our salesman, Albee Mangino and Sylvia in finance was great too. with our salesman, Albee Mangino and Sylvia in finance was great too. More
by pamelakaym
