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Phil Fitts Ford & Lincoln

New Castle, PA

Overview
Employees
Reviews
4.8
1,259 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,259 reviews

July 26, 2023

Excellent service friendly, easy to schedule appointments… I will continue to deal with the dealership More

by chtownlulu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
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Jul 27, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

July 23, 2023

Everyone was very friendly and helpful. Albee was a sweetheart! Seemed very trustworthy and honest and was a pleasure to deal with. Overall a great experience. More

by migitdigit329
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Albee and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

July 19, 2023

Phil Fitts and Rod Franzi always make buying cars hassle free! We just purchased our 11th car from them and we will continue to purchase from them for many years to come. More

by doffutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 20, 2023 -

Phil Fitts Ford & Lincoln responded

Thanks for your review! We're thrilled to hear that our team continues to meet your needs. We appreciate your loyal business and look forward to serving you in the future! Thank you from the Phil Fitts Family

July 16, 2023

This is my first time ever buying a car from a dealership and making payments on a vehicle. I feel like they were very helpful with finding me a car in my budget and so far so good with my new car. I really More

by ElaineT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2023 -

Phil Fitts Ford & Lincoln responded

We are very happy to have provided you with such a positive experience, Elaine! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

July 01, 2023

Albee, Eric, Noel, ‘Mike’ and Rob all were tremendous to work with and made my truck purchase ecperience perfect! A nice professional and comfortable dealership. Loved the experience! More

by Leo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike/ Michaleia office next to parts.
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Jul 04, 2023 -

Phil Fitts Ford & Lincoln responded

Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car or truck they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family

June 24, 2023

Great to deal with no pressure delivered as promised no playing games on price could not be happier More

by tombell2805
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance person was great
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Jun 25, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

June 23, 2023

We have always had a great experience with our salesman Albee Mangino and Kenny Carter in the service department! More

by jerry41156
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Carter
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Jun 25, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your wonderful review! We are thrilled that Albee and Kenny alwasy provide you with great customer service. We are so excited for you to enjoy your new car, and we thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

June 22, 2023

Incredibly welcoming and friendly. Dan Duncan really took good care of me and answered any and all questions that I had. My family bought a few cars from Phil Fitts over the years and More

by E.H.
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan and the team met your expectations. Thank you again for choosing Phil Fitts Ford & Lincoln, we look forward to having you as one of our valued customers for many more years to come! Thank you from the Phil Fitts Family

June 08, 2023

They always get me in quickly and do great work! I wouldn't let anyone else service my car. More

by LMAGEE123
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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Jun 09, 2023 -

Phil Fitts Ford & Lincoln responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

May 30, 2023

fair helpful will return for service and future puchases feel like i was treated well More

by gliderider95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 01, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

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