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Phil Fitts Ford & Lincoln
New Castle, PA
1,223 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,223 reviews
Verified Customer
November 13, 2022
Everyone is very friendly most of them know me when I go in and always take a minute to say Hi. Service Department is always on top of there game. Sales department is always there to help going out of there in and always take a minute to say Hi. Service Department is always on top of there game. Sales department is always there to help going out of there way to help. More
by beh2484
November 05, 2022
The service guys are good guys. The only complaint was that I had to stop by to make the appointment, as I tried for two days to call without anyone picking up my call. I expect tha The only complaint was that I had to stop by to make the appointment, as I tried for two days to call without anyone picking up my call. I expect that they were busy and short handed. More
by DALEDEMUTH
Employees Worked With
Kenny - Servie *****, Kevin Whitty
October 31, 2022
Professional and courteous staff. Fast and efficient service every time I’m there. Always informed about the status of my vehicle during the time I’m there. Fast and efficient service every time I’m there. Always informed about the status of my vehicle during the time I’m there. More
by JUNGLE66
Employees Worked With
Kenny Carter
September 25, 2022
Greg Knauf was extremely helpful, professional, and most of all HONEST regarding the automobile I inquired about. He was my eyes and ears for the Lincoln MKX I was considering to purchase solely via teleph of all HONEST regarding the automobile I inquired about. He was my eyes and ears for the Lincoln MKX I was considering to purchase solely via telephone. I did purchase the Lincoln MKX from Greg who made a long distance vehicle purchase completely stress free and very timely. Greg Knauf not only represents Phil Fitts Ford & Lincoln extremely well, he sets a high standard of professionalism and integrity for any automobile sales associate to live and serve by. Scott Hasemann 2011 Lincoln MKX More
by Scott
Employees Worked With
August 28, 2022
was very pleased with the service department at phil fitts kenny carter and entire staff were great! fitts kenny carter and entire staff were great! More
by tcmcconnell_nw
August 23, 2022
I was very happy with the salesman Luke Lord. He was honest, knowledgeable and very helpful. I trust what he has to say and his advice. He was honest, knowledgeable and very helpful. I trust what he has to say and his advice. More
by katyb26
