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Phil Fitts Ford & Lincoln

New Castle, PA

Overview
Employees
Reviews
4.8
1,173 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,173 reviews

February 16, 2022

Overall great experience. Thanks to Darius for expediting the sale and delivery process. Will definitely recommend More

by craig1953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for your feedback on your recent visit to Phil Fitts Ford & Lincoln. It's great to hear that Darius was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle! Thank you from the Phil Fitts Family

Helpful
February 16, 2022

Very friendly and professional staff, will help you with anything you want or need. They are there for you not just for the sale. More

by DWC202
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for choosing Phil Fitts Ford & Lincoln, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

Helpful
February 15, 2022

Overall experience was great. Quick response times from sales team and sales manager. Definitely hoping to work with them again. More

by kaytlyn.nelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 16, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you, Kaytlyn, for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

Helpful
January 31, 2022

Great people Answered all my questions satisfied with the work very professional and right on time More

by craigmelissa13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Body shop manager Tony
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Jan 31, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Thank you from the Phil Fitts Family

Helpful
January 24, 2022

Albee was great! Found me exactly what I was looking for and at a fair price. He really listened to me and what I needed, which was especially nice. Highly recommended! More

by Steve D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you, Steve, it's fantastic to hear that Albee provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

Helpful
January 20, 2022

Overall service was great! I never sit to long for someone to help me out! More

by DAVIDBOLOIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
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Jan 20, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Thank you from the Phil Fitts Family

Helpful
January 18, 2022

Albee was the man of the hour! Helped with everything possible and was very attentive. More

by joshynoodles123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review. We're happy to hear that Albee and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

Helpful
January 11, 2022

Working with Greg Knauf at Phil Fitts Ford and Lincoln has been a wonderful experience! Highly recommend Greg and Phil Fitts for your next vehicle purchase! More

by JYOUNG37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2022 -

Phil Fitts Ford & Lincoln responded

Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family

Helpful
January 09, 2022

Always accommodating, friendly, and helpful. I highly recommend them for all your Ford service needs. More

by gcommesso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
Jan 09, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your excellent review! We are so glad that Kevin had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Phil Fitts Ford & Lincoln. Please don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

Helpful 1
January 08, 2022

Great Service Department. I’m a commercial account and require prompt scheduling and appointments completed on-time. Have never had a problem with either requirement. More

by dglaser
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim in Service
Report | Print
Jan 09, 2022 -

Phil Fitts Ford & Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

Helpful
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