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Phil Fitts Ford & Lincoln

New Castle, PA

Overview
Employees
Reviews
4.8
1,259 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,259 reviews

September 19, 2023

Kenny Carter, always great to work with. Always takes good care of me. A really good employee. More

by JIM_BROMLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
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Sep 20, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you, Jim, for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

September 19, 2023

Working with Albee made the process easier, I didn’t feel pressured like at some other dealerships. The dealership had a great variety of vehicles to choose from. More

by mburrelli59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2023 -

Phil Fitts Ford & Lincoln responded

We are very happy to hear that Albee provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

September 17, 2023

Dealership is excellent in customer introduction and after the sale service. Can’t be happier More

by rmccracken3471
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
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Sep 18, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Phil Fitts Ford & Lincoln are glad to have you as a customer. Thank you from the Phil Fitts Family

September 12, 2023

Everything was good. They got me in and out fast I was happy thank you More

by rtankie65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
Sep 13, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

September 08, 2023

Salesman Dan Duncan was outstanding would recommend him and the dealership without question finance person Silvia was great also More

by spd11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 10, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

September 07, 2023

Greg was a pleasure to deal with. Made everything as simple as possible and even came in on his day of to finish our deal. Would definitely recommend him for a hassle free car buyin More

by evanshappyhillfarms
Recommend Dealer
Yes
Employees Worked With
Greg Knauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Phil Fitts Ford & Lincoln responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy your new vehicle! Thank you from the Phil Fitts Family

September 03, 2023

Very experienced and efficient. The salesman we had knows his stuff in selling cars. We always get the same salesman. This time we bought a Lincoln. More

by dlbooth51
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Carter, Becki Davison, Kevin Whitty
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Sep 05, 2023 -

Phil Fitts Ford & Lincoln responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

August 27, 2023

salesman Albee is the best we will come to and buy and every one was very friendly helpful we will be back More

by FRANKLAAKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paula was very very friendly and helpful!!
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Aug 28, 2023 -

Phil Fitts Ford & Lincoln responded

Thanks for your feedback on your recent visit to Phil Fitts Ford & Lincoln. It's great to hear that Albee was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Thank you from the Phil Fitts Family

Aug 28, 2023 -

FRANKLAAKS responded

will be back

August 08, 2023

Got a nice truck for a nice price. The salesman Luke was really great. Thanks Phil Fitts Ford. More

by kpgrimm
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Luke to be a positive one. We hope you enjoy your new truck, and don't hesitate to reach out if you need anything else. Thank you from the Phil Fitts Family

July 28, 2023

My appointment was the first in the morning. I explained that I needed to be on the road for a later work related stop. They serviced my truck and washed it. I was very satisfied with the servic More

by ellwoodrick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
Report | Print
Jul 31, 2023 -

Phil Fitts Ford & Lincoln responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Phil Fitts Ford & Lincoln, we look forward to having you as a valued customer for many years to come! Thank you from the Phil Fitts Family

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