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Phil Fitts Ford & Lincoln

New Castle, PA

Overview
Employees
Reviews
4.8
1,259 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,259 reviews

December 08, 2023

Very professional, kind, work is done quickly and done well Staff is outstanding. Thank you More

by grandmasally1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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Dec 10, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

Dec 11, 2023 -

Phil Fitts Ford & Lincoln responded

Hi, thank you for taking the time out of your day to tell us about your experience. Please let us know if there is ever anything else we can do for you! Safe travels!

November 22, 2023

Friendly, very attentive to my needs. Easy to deal with. I bought what I wanted to buy not what they wanted to push on me. Good group to work with. More

by RDSchulz090246
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you! Mike and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

November 21, 2023

They always take the best care of my vehicle friendly and helpful absolutely the best More

by willow-ripped-0z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie
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Nov 21, 2023 -

Phil Fitts Ford & Lincoln responded

Willow, Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. Robbie and our team appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

November 17, 2023

Albee Mangino as always worked his hardest to get me the best vehicle and just what I wanted. Thank you for going the extra mile for me! I would high recommend him if your looking for a vehicle. More

by simsrn70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Albee and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

November 07, 2023

Darius was understanding and patient during the whole process. We have trusted him through a few of ours and family members vehicles and will continue to send referrals to him. He is the best in business More

by leahsnider
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Darius! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Thank you from the Phil Fitts Family

November 04, 2023

Rod is both professional and a caring person. I am one of his previous customer and will be back! Noelle is very organized and made signing the necessary paperwork an easy process! Both are ex More

by Bette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noelle Lavelle
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Nov 05, 2023 -

Phil Fitts Ford & Lincoln responded

Hi Bette, we are very happy to have provided you with such a positive experience! Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2023

Hello, this place served me very well. I loved the way they provided. Calm and More

by AnneFleming1024
Recommend Dealer
Yes
Employees Worked With
Jim johns
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Oct 26, 2023 -

Phil Fitts Ford & Lincoln responded

Thanks, Anne, for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

October 04, 2023

This dealership always gives good service. Every member of their staff is courteous, knowledgeable and professional. More

by buckws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Whitty
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Oct 04, 2023 -

Phil Fitts Ford & Lincoln responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

September 21, 2023

Dan Duncan was great. I am a previous customer and he was awesome then too! They are fast, efficient and cooperative. More

by msdeithorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 22, 2023 -

Phil Fitts Ford & Lincoln responded

We are very happy to hear that Dan provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Thank you from the Phil Fitts Family

September 20, 2023

Dan is a great guy to work with. He helps you find what you want. I’ve also done business with Brian in past and it was great experience as well. Every time I’ve needed something t More

by llauderbaugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
Report | Print
Sep 20, 2023 -

Phil Fitts Ford & Lincoln responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Dan met your expectations. Thank you again for choosing Phil Fitts Ford & Lincoln, we look forward to having you as one of our valued customers for many more years to come! Thank you from the Phil Fitts Family

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