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Phil Fitts Ford & Lincoln
New Castle, PA
1,223 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,223 reviews
April 02, 2023
Had recall for Seat Airbag's, ABS adjustment, oil change and tire rotation. Job completed with satisfaction. Service desk personnel and mechanics did outstanding work. and tire rotation. Job completed with satisfaction. Service desk personnel and mechanics did outstanding work. More
by ANTHONYATESTA
Verified CustomerEmployees Worked With
Staff in service dept
March 31, 2023
We had a great experience dealing with Albee Mangino. He was very kind and knowledgeable without being at all pushy! We would highly recommend him and would definitely deal with him again! He was very kind and knowledgeable without being at all pushy! We would highly recommend him and would definitely deal with him again! More
by chrisanncross
Employees Worked With
March 21, 2023
It started off amazingly. Found the vehicle we saw online. Talked to the salesman and even looked at another possible vehicle. Took the car for a test drive and fell in love. Found the vehicle we saw online. Talked to the salesman and even looked at another possible vehicle. Took the car for a test drive and fell in love. Honestly was the best experience at a dealership I thought. Then about 2 weeks later my transmission starts to slip. So we but the extended warranty. Then to find out that the salesman knew that this particular vehicle is known for this problem. He did not disclose this even after we asked multiple times showing our concerns for said problem. No longer impressed and will never be returning. You lost our trust Albee. We really did trust you! More
by amyrugg1020
Employees Worked With
March 15, 2023
A very easy way to do business. Brian and Darius made everything very simple and quick. Brian and Darius made everything very simple and quick. More
by farmerryan09
March 11, 2023
Albee is always very helpful and friendly I always see him when I buy a new car him when I buy a new car More
by bakersecret
Employees Worked With
March 08, 2023
Had an appointment to look at a car at 5pm. Told them it was what I wanted and that I needed a car by the end of the week. They sold it at 4pm Told them it was what I wanted and that I needed a car by the end of the week. They sold it at 4pm More
by lcstearns
Employees Worked With
March 07, 2023
Darius and the rest of the staff were super nice and helpful with my vehicle purchase! helpful with my vehicle purchase! More
by jayson.angus
Employees Worked With
March 03, 2023
Excellent! ! We will be back. Rod was great to work with, good communication, very prompt. ! We will be back. Rod was great to work with, good communication, very prompt. More
by flyby.bws
March 01, 2023
Very hospitable. Did what they could to help make the sale and me grateful. They were patient with me while I worked out the financing. Did what they could to help make the sale and me grateful. They were patient with me while I worked out the financing. More
by j.rosko
Employees Worked With
February 02, 2023
Very professional personnel. They explained their procedures, answered my concerns and made the transaction easy. They explained their procedures, answered my concerns and made the transaction easy. More
by lorlam5
Employees Worked With
