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Phil Fitts Ford & Lincoln
New Castle, PA
1,223 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,223 reviews
June 23, 2023
We have always had a great experience with our salesman Albee Mangino and Kenny Carter in the service department! Albee Mangino and Kenny Carter in the service department! More
by jerry41156
June 22, 2023
Incredibly welcoming and friendly. Dan Duncan really took good care of me and answered any and all questions that I had. My family bought a few cars from Phil Fitts over the years and Dan Duncan really took good care of me and answered any and all questions that I had. My family bought a few cars from Phil Fitts over the years and will continue to in the future as well More
by E.H.
Verified CustomerMay 30, 2023
fair helpful will return for service and future puchases feel like i was treated well feel like i was treated well More
by gliderider95
Employees Worked With
May 13, 2023
Robbie was personable, professional and work was quality and completed in a timely manor! Also additional information of what could need done time frame. and completed in a timely manor! Also additional information of what could need done time frame. More
by efisher7
Employees Worked With
Robert Fisher
May 04, 2023
Responsive and smooth process from beginning to the purchase. Did Not feel pressured and would recommend to other buyers. purchase. Did Not feel pressured and would recommend to other buyers. More
by raymondcollins475
Employees Worked With
May 04, 2023
Found the right car to suit our needs and they worked with us to get the best deal with us to get the best deal More
by cmuscarella116
Employees Worked With
April 21, 2023
Everybody is polite, cheerful, informative. It's a pleasure doing business with a company who hires employees that enjoy talking to their customers. Kudos to all of the employees. It's a pleasure doing business with a company who hires employees that enjoy talking to their customers. Kudos to all of the employees. More
by cloggingke
Employees Worked With
Karen, the receptionist. , Kevin Whitty
April 19, 2023
I have purchased vehicles from the dealership in the past and I have always had a good experience and I have always had a good experience More
by frankwarner45
Employees Worked With
April 12, 2023
Awesome service. Did not expect them to clean the vehicle!!! Super friendly and helpful through the entire process. Did not expect them to clean the vehicle!!! Super friendly and helpful through the entire process. More
by johnmccorkle1974
Employees Worked With
