Phil Fitts Ford & Lincoln

Wow what a great experience! ! To be perfectly honest I do not like my car. I drive a ford eco sport. I have never had a ford before and have had nothing but trouble with it. Firs ! To be perfectly honest I do not like my car. I drive a ford eco sport. I have never had a ford before and have had nothing but trouble with it. First time coming to this dealership and WOW everyone was so nice and efficient that it makes me want to always have a ford so that I can continue to go there! I have never been to a dealership or a body shop that has been this great before. More

The vehicle I bought was unable to pass inspection only 4 months after I bought it. I understand the meaning of "As Is" and understand that the buyer should beware. However, you certainly expect far more f months after I bought it. I understand the meaning of "As Is" and understand that the buyer should beware. However, you certainly expect far more from a dealership of this size and standing. This vehicle had things wrong with it you just simply wouldn't expect, even of a non-certified pre-owned vehicle. Out of balance and alignment, all 4 break pad and rotors bad, in need of oil/filter change, drivers side heated seat not functional, back-up camera buggy. Again, I understand my responsibility when it comes to purchasing "As Is." But this disappointing experience, I think it's fair to share it. More

Greg was very knowledgeable about our choice, financing was easy and the showroom is impressive. was easy and the showroom is impressive. More

A good dealership all around. Friendly help in both sales and service has kept us returning through the last 4-5 vehicles. Rod has been great to deal with in sales as well as Kenn Friendly help in both sales and service has kept us returning through the last 4-5 vehicles. Rod has been great to deal with in sales as well as Kenny in service. Thanks guys. More

COMMUNICATION WAS EXCELLENT AND I FELT MY CONCERS WERE ADDRESSED AND TAKEN CARE OF. ALSO MY CAR WAS CLEAN WHEN I PICKED IT UP. ADDRESSED AND TAKEN CARE OF. ALSO MY CAR WAS CLEAN WHEN I PICKED IT UP. More

Very pleasant to work with. I'm a 3rd time buyer and they are very friendly and do their best to assist you! I'm a 3rd time buyer and they are very friendly and do their best to assist you! More

Dan went over and above to work with us. I will definitely go back to Phil Fitts to meet our needs. Specifically, Dan. I will definitely go back to Phil Fitts to meet our needs. Specifically, Dan. More

The service is exceptional. Tony in the body shop is a remarkable worker who goes above and beyond. Pam is exceptional as well. Tony in the body shop is a remarkable worker who goes above and beyond. Pam is exceptional as well. More

I was very satisfied with my experience @ the. dealership & Mr. Darius Carter did a great job dealership & Mr. Darius Carter did a great job More

All of the employees were great but waiting 3 hours for oil and filter changes was ridiculous. I was informed that they didn't have the correct filter on hand for my oil change which had been scheduled fo oil and filter changes was ridiculous. I was informed that they didn't have the correct filter on hand for my oil change which had been scheduled for weeks. Secondly, I don't know who needs to change so many of my saved settings on the truck but every other oil change my truck settings are changed to metric and I have since learned how to change it back. But since this last visit, when I start my truck the radio no longer turns on to the last station I was playing (XM or FM) and it won't stop asking me about "updating on WiFi". Every time I start my truck the radio plays static and I have to cycle through the prompts concerning updating over WiFi before I can drive anywhere. The worst part is that I cannot figure out how to fix these last 2 issues. It is very frustrating when resetting the mileage is a simple matter and here I am nearly a month later still trying to figure out how to fix the radio and discontinue the WiFi prompts. More