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Phil Fitts Ford & Lincoln

New Castle, PA

Overview
Employees
Reviews
4.8
1,259 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,259 reviews

March 06, 2024

Rodney Franzi was great. .He made the sale very easy...he really worked with us... More

by 610buzzman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 06, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Thank you from the Phil Fitts Family

March 01, 2024

Repair work was excellent. Kenny stepped me through and kept me in touch during the entire process. Thanks, Kenny. More

by medure.amusements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny
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Mar 01, 2024 -

Phil Fitts Ford & Lincoln responded

Thanks for sharing about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

February 27, 2024

This is my 3rd purchase from Albee and Phil Fitts Ford. Always smooth and transparent! Excellent communication and easy to work with! More

by KRISTEN16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Phil Fitts Ford & Lincoln responded

Kristen, Thank you so much for choosing Phil Fitts Ford & Lincoln! Please let us know if Albee and our team can be of any more assistance! Thank you from the Phil Fitts Family

February 24, 2024

They are Easy to deal with. They Answered all my questions and concerns timely. And followed up More

by smbsw13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darius Carter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 25, 2024 -

Phil Fitts Ford & Lincoln responded

Here at Phil Fitts Ford & Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Thank you from the Phil Fitts Family

Feb 26, 2024 -

Phil Fitts Ford & Lincoln responded

Hi, we appreciate your feedback on our Staff's service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 20, 2024

This is my second truck from Phil Fitts Ford. This one is brand new. Dan D the salesman was fantastic to deal with. I’ll be buying all my vehicles from Phil Fitts Ford. Great owner all the way do More

by Jrude4732
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Duncan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate Elliott
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Feb 20, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Dan delivered such a great experience! Thank you from the Phil Fitts Family

February 13, 2024

Getting my car serviced has never been easier. Kind and courteous employees. Quick and efficient. Pleased with the service. Thank you! More

by LMANGINO007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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Feb 13, 2024 -

Phil Fitts Ford & Lincoln responded

Thanks for sharing your thoughts about your experience with Phil Fitts Ford & Lincoln. We appreciate your business and hope to see you again soon! Thank you from the Phil Fitts Family

February 08, 2024

It was GREAT dealing with Salman Darious Carter. His service and attention to our need was IMPECKABLE. I would send and friend or family member and recommend him to them. More

by godsg
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for choosing Phil Fitts Ford & Lincoln. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Thank you from the Phil Fitts Family

February 01, 2024

Wonderful buying experience Greg Knauf and Brian Hietsch are the best. Continued service after the sale answering all my questions as I learn my way around my fantastic new F150. Thank you! More

by Lew Kroner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Knauf
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Phil Fitts Ford & Lincoln! Thank you from the Phil Fitts Family

February 01, 2024

Excellent customer service. They entire process of buying a car took less than two hours. I felt heard and respected. More

by Crowley531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 02, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Thank you from the Phil Fitts Family

January 30, 2024

Everything that had to do with the sale was great. David was exceptionally helpful and professional. He is aan asset to your dealership. More

by tom.mordecki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2024 -

Phil Fitts Ford & Lincoln responded

Thank you, Tom! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Phil Fitts Ford & Lincoln. Thank you from the Phil Fitts Family

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