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Phil Fitts Ford & Lincoln
New Castle, PA
1,223 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,223 reviews
September 03, 2023
Very experienced and efficient. The salesman we had knows his stuff in selling cars. We always get the same salesman. This time we bought a Lincoln. The salesman we had knows his stuff in selling cars. We always get the same salesman. This time we bought a Lincoln. More
by dlbooth51
Verified CustomerEmployees Worked With
Other Employees :
Ken Carter, Becki Davison, Kevin Whitty
August 27, 2023
salesman Albee is the best we will come to and buy and every one was very friendly helpful we will be back every one was very friendly helpful we will be back More
by FRANKLAAKS
Employees Worked With
Other Employees :
Paula was very very friendly and helpful!!
July 28, 2023
My appointment was the first in the morning. I explained that I needed to be on the road for a later work related stop. They serviced my truck and washed it. I was very satisfied with the servic I explained that I needed to be on the road for a later work related stop. They serviced my truck and washed it. I was very satisfied with the service. More
by ellwoodrick
Employees Worked With
Kevin Whitty
July 23, 2023
Everyone was very friendly and helpful. Albee was a sweetheart! Seemed very trustworthy and honest and was a pleasure to deal with. Overall a great experience. Albee was a sweetheart! Seemed very trustworthy and honest and was a pleasure to deal with. Overall a great experience. More
by migitdigit329
July 19, 2023
Phil Fitts and Rod Franzi always make buying cars hassle free! We just purchased our 11th car from them and we will continue to purchase from them for many years to come. free! We just purchased our 11th car from them and we will continue to purchase from them for many years to come. More
by doffutt
July 16, 2023
This is my first time ever buying a car from a dealership and making payments on a vehicle. I feel like they were very helpful with finding me a car in my budget and so far so good with my new car. I really and making payments on a vehicle. I feel like they were very helpful with finding me a car in my budget and so far so good with my new car. I really like it a lot. Also they gave me some tips to eventually lower my payment, since the interest rate isn’t great, because my credit is very new. I enjoyed my experience here! More
by ElaineT
Employees Worked With
July 01, 2023
Albee, Eric, Noel, ‘Mike’ and Rob all were tremendous to work with and made my truck purchase ecperience perfect! A nice professional and comfortable dealership. Loved the experience! work with and made my truck purchase ecperience perfect! A nice professional and comfortable dealership. Loved the experience! More
by Leo
Employees Worked With
Other Employees :
Mike/ Michaleia office next to parts.
June 24, 2023
Great to deal with no pressure delivered as promised no playing games on price could not be happier playing games on price could not be happier More
by tombell2805
Employees Worked With
Other Employees :
Finance person was great
