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Phil Fitts Ford & Lincoln
New Castle, PA
1,224 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 1,224 reviews
December 03, 2012
Have many great things to say about Phil Fitts Ford and it's Sales/Service personnel. Bought my first-used car and third-new car from Eric Altman, who provided above and beyond professionlism in helping m it's Sales/Service personnel. Bought my first-used car and third-new car from Eric Altman, who provided above and beyond professionlism in helping me find the car I wanted, 2012 Ford Escape. He took the time to find what I was looking for. I bought my second-new car from Rod Franzi who was extremely helpful and knowledgable making the arrangements for my wife's new 2011 Explorer. Both men had all the answers I was looking for in purchasing a new vehicle. I'm always greated by friendly personnel wanting to help me. Kenny and John in the Service Department go out of their way to get what's needed with my vehicles. They are always curtious and frieldly making the arrangements including last minute vehicle repairs or recommending affordable solutions. More
by jashaffer
November 21, 2012
I would definitely recommend Darius Carter to a friend or family! I recently was shopping for an Expedition and he was extremely helpful! As we were test driving the vehicle, I expressed to him my concern family! I recently was shopping for an Expedition and he was extremely helpful! As we were test driving the vehicle, I expressed to him my concern about it not fitting in the garage. He said "Do you live close? Why don't we check it out". We took the vehicle to the house and he made sure that it in deed would fit! He also was very understanding of what it was that I wanted from the car and did his best to make sure I was getting what I wanted. His friendliness and his non pressure approach to sales was comforting from someone who hates to go the the car dealership! I definitely would purchase another vehicle from him! I sincerely appreciated doing business with him. More
by mwarvell
March 25, 2012
Third car we have bought from Phil Fitts, second one from Darius, customer for life! All of the guys (and girls) that work there in sales are great! Thank you for the great experience when we bought all of o Darius, customer for life! All of the guys (and girls) that work there in sales are great! Thank you for the great experience when we bought all of our vehicles! More
by Dlyn03
March 26, 2011
Usually buying a car is not apleasant experience. This time we had no problem with the process. Darius Carter was very friendly and very knowledgable. That made the experience much easier. WE took a test time we had no problem with the process. Darius Carter was very friendly and very knowledgable. That made the experience much easier. WE took a test drive and during this experience, Darius answered amny questions and pointed out many things that perhaps we would have not known. Dick and Anna Craig More
by craigrk
