Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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So many great experiences with this dealer and sales, no hassle no pressure. Well, I picked a cool F150 truck two month ago. After I sent the inquiry, Eric responded so quickly and he answered any questions hassle no pressure. Well, I picked a cool F150 truck two month ago. After I sent the inquiry, Eric responded so quickly and he answered any questions I asked. He also introduced several options and explained the differences of them. The paperwork and delivery were clear and simple. What's not to like? Well I would like to recommend Phil Fitts Ford and Eric to everyone who wants to buy a new car. More
Eric did a great job. I bought a very nice Ford Crown Vic at a fair price. The buying experience was very good and I would recommend Eric to all my friends as a honest caring Salesman. Vic at a fair price. The buying experience was very good and I would recommend Eric to all my friends as a honest caring Salesman. More
My fiance and I went in looking for a new Ford. We fell in love with a new 2012 Focus hatchback. We had a trade-in, and Phil Fitts really worked with us on getting a great deal with that, as well as, a won in love with a new 2012 Focus hatchback. We had a trade-in, and Phil Fitts really worked with us on getting a great deal with that, as well as, a wonderful final price for our new car. They were very accommodating and provided a lot of feedback on the entire experience. Thanks to Eric, we were able to drive the car off the lot that night! They even are giving us our first oil change free! We would go back to Phil Fitts and recommend Eric Altman again in a heartbeat! More
Have many great things to say about Phil Fitts Ford and it's Sales/Service personnel. Bought my first-used car and third-new car from Eric Altman, who provided above and beyond professionlism in helping m it's Sales/Service personnel. Bought my first-used car and third-new car from Eric Altman, who provided above and beyond professionlism in helping me find the car I wanted, 2012 Ford Escape. He took the time to find what I was looking for. I bought my second-new car from Rod Franzi who was extremely helpful and knowledgable making the arrangements for my wife's new 2011 Explorer. Both men had all the answers I was looking for in purchasing a new vehicle. I'm always greated by friendly personnel wanting to help me. Kenny and John in the Service Department go out of their way to get what's needed with my vehicles. They are always curtious and frieldly making the arrangements including last minute vehicle repairs or recommending affordable solutions. More
I would definitely recommend Darius Carter to a friend or family! I recently was shopping for an Expedition and he was extremely helpful! As we were test driving the vehicle, I expressed to him my concern family! I recently was shopping for an Expedition and he was extremely helpful! As we were test driving the vehicle, I expressed to him my concern about it not fitting in the garage. He said "Do you live close? Why don't we check it out". We took the vehicle to the house and he made sure that it in deed would fit! He also was very understanding of what it was that I wanted from the car and did his best to make sure I was getting what I wanted. His friendliness and his non pressure approach to sales was comforting from someone who hates to go the the car dealership! I definitely would purchase another vehicle from him! I sincerely appreciated doing business with him. More
Third car we have bought from Phil Fitts, second one from Darius, customer for life! All of the guys (and girls) that work there in sales are great! Thank you for the great experience when we bought all of o Darius, customer for life! All of the guys (and girls) that work there in sales are great! Thank you for the great experience when we bought all of our vehicles! More
Usually buying a car is not apleasant experience. This time we had no problem with the process. Darius Carter was very friendly and very knowledgable. That made the experience much easier. WE took a test time we had no problem with the process. Darius Carter was very friendly and very knowledgable. That made the experience much easier. WE took a test drive and during this experience, Darius answered amny questions and pointed out many things that perhaps we would have not known. Dick and Anna Craig More