Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I was extremely pleased with Darius' thoroughness throughout the process from selection to purchase. Darius explained all features, as well as what to expect from the entire Phil Fitts service and su throughout the process from selection to purchase. Darius explained all features, as well as what to expect from the entire Phil Fitts service and support team. He remained with me into the evening after all others had left and the dealership doors and lights closed to review every feature to make sure that I was confident in my ability to take ownership of my new vehicle. I believe Darius did an excellent job representing the quality of a Fitts team member. More
I was very pleased with my experience at Phil Fitts Ford. I went there with certain expectations of what I wanted. And thanks to Ryan Feola those expectations were met. He found me the car I wanted and I I went there with certain expectations of what I wanted. And thanks to Ryan Feola those expectations were met. He found me the car I wanted and I couldn't be happier with it. He was also very friendly and right there to answer any questions I had regarding my vehicle. I love my new Ford Edge! So thank you to Ryan Feola and everyone at Phil Fitts Ford! More
My salesman was Darius Carter , he worked hard , to get My salesman was Darius Carter , he worked hard , to get me a good deal and a fair price on my trade . I wanted a payment lower than what I was c My salesman was Darius Carter , he worked hard , to get me a good deal and a fair price on my trade . I wanted a payment lower than what I was currently paying , and he made it possible . Everyone one was very friendly and able to get me a good interest rate . In the past I have had some problems with other Ford Dealers in the valley , and it is nice to have someone treat me fairly . I will speak very highly of Phil Fitts Ford , and will give them all of my future business . Thank you Dana Caldwell More
We would definately travel again to deal with Phil Fitts Ford. The great price convinced us to drive to take a look. The salesman (Ryan Feola) was extremely personable and worked with us on our trade. We re Ford. The great price convinced us to drive to take a look. The salesman (Ryan Feola) was extremely personable and worked with us on our trade. We really appreciate everything. More
Ryan was very professional, & honest. I have called after purchase at least two times and he was very polite and answered all my questions.This was Bonnie & my dream car. We love it and will be bringin after purchase at least two times and he was very polite and answered all my questions.This was Bonnie & my dream car. We love it and will be bringing it back to svc dept for maintenance. I do believe I will be a life time customer of Phil Fitts Ford. this is my second ford I currently own. One thing i would like to bring up is we took car in for a wash and the Svc guy at the desk was some what rude to my wife. We couldn't find the correct door for car wash bay, there is know sign on door and he told her i already told your husband back door. the back door is a body shop. More
Darius was very helpful from the start and kept me posted with used cars as they became available. We were in touch by phone and email and he provided photos of the cars that interested me. He helped to st with used cars as they became available. We were in touch by phone and email and he provided photos of the cars that interested me. He helped to streamline the sales process as I was under some time constraints. I recommend him to anyone looking for professional and personable service. The whole sale from "first look to drive home" was simplified, hassle-free and very satisfactory. More
Eric was very knowledgeable and professional. He was the first to acknowledge my e-mail and set up an appointment to meet my schedule. I didn't plan on buying a vehicle that day, but Eric sold me on the MK first to acknowledge my e-mail and set up an appointment to meet my schedule. I didn't plan on buying a vehicle that day, but Eric sold me on the MKX, which we're very pleased with. When I'm in the market to replace my other vehicle, Eric with be the first one I call. It was a pleasure doing business with Eric. More
This was only the third vehicle I've ever purchased, but Eric Altman and the rest of the staff made it the best buying experience! I got a great deal on a great truck, and I couldn't be happier! I will def Eric Altman and the rest of the staff made it the best buying experience! I got a great deal on a great truck, and I couldn't be happier! I will definitely recommend Phil Fitts and Eric Altman to anyone in the market for a vehicle. More
Eric was extremely helpful in helping us find something that would work for us. We are very happy with our vehicle and the price that we purchased it for. Eric was also very efficient and made the car bu that would work for us. We are very happy with our vehicle and the price that we purchased it for. Eric was also very efficient and made the car buying experience easy and painless. We will purchase our vehicles there in the future. More
I am very satisfied with the service that I received at this dealership. Not only was the staff friendly, they even stayed past closing to get the deal finished for me due to some last minute changes. this dealership. Not only was the staff friendly, they even stayed past closing to get the deal finished for me due to some last minute changes. More