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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,224 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,224 reviews

May 14, 2018

Both items were taken care of. Both of the items I had issues with were taken care of. There was a little confusion on one item but worked out without any difficulty. I left the s More

by Robby
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for choosing our service department for your vehicle needs. We are glad that you were satisfied with the work done! If you ever need anything, please don't hesitate to call!

May 14, 2018

Very pleasant. Friendly, professional staff. Kenny, Bob and Kevin are all pleasant and extremely helpful. The appointment was completed in a timely manner. The mecha More

by tunangst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
May 15, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review and for choosing our service department to handle your vehicle needs! We really appreciate your business and we're glad that you were satisfied with your visit! If you have any questions, feel free to give us a call!

May 14, 2018

Great salesman and dealership Albee Mangino goes above and beyond and is a great salesman. We have been buying cars off of him for years. We wouldn’t want to deal with any other sa More

by devonprice1900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the awesome review and for choosing our dealership and for your vehicle needs! Albee is a great guy to work with and loves taking care you guys! If you ever need anything, please give us a call! Thanks!

May 14, 2018

Fully Loaded Truck! I was down to the wire on needing a new/used truck. Based on the prices of trucks at other dealerships I wasn't thinking I would het into a truck wit More

by steelersrull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Cutchall
May 15, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review, we are so glad you found the truck you wanted! We really hope you enjoy it, it was a great pleasure working with you! Let us know if you ever need anything or have any questions!

May 08, 2018

No Pressure You had what we were looking no pressure on buying . Staff very friendly review over everything on the vehicle . First time dealing there Albee was More

by rahare13
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison
May 09, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the review! It means a lot to us that you felt welcomed and at home here! If you ever need anything from us, please don't hesitate to call!

May 04, 2018

Review Great dealership to work with. Ordered a new truck from them. Kept me up to date on build date, delivery, delivery delays beyond their control etc More

by mwhiteman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the awesome review! We are glad that you chose our dealership for the purchase of your new truck and had a great experience with us! It was great working with you, if you ever need anything don't hesitate to call! Thanks!

May 03, 2018

Wont buy anywhere else I have purchase several vehicles from phi fitts. Great service. My salesman Alby Mangino is the best. He was helpful, imformative and helped make this More

by NEWCASTLEFD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2018 -

Phil Fitts Ford & Lincoln responded

Thanks for the awesome review! It means a lot to us that you keep coming back for all of your vehicle needs. We see you as part of our family and look forward to your next visit!

May 01, 2018

Quick and efficient My service was done quickly and efficiently by your service department. Thank you for this service and keep up the good work. The waiting area was ple More

by BNWORB1999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob McCormick
May 01, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for you review. We really appreciate your business and your decision to come to us for all of your vehicle needs!

April 30, 2018

Amazing experience! Came from Buffalo to but my Ford and had an excellent service! They helped me a lot and were very understanding! Thanks a lot! Definitely recommend it More

by ruslan.nichitin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Cutchall, Becki Davison
May 01, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for making the long drive out to visit us! We are glad that we found the vehicle you liked and we loved working with you! Enjoy your Ford and we look forward to hearing from you again!

April 30, 2018

Professional, courteous and higly personal. Darius contiunues to exceed my expectations as a salesperson in his willingness to work with a customer to find the right vehicle at the right price. More

by wallacepanchergroup
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the kind review. We look forward to seeing you again and appreciate you spreading a good word about us! Thank you for choosing our dealer for so many years, you are considered part of the family. Let us know if you need anything!

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