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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,224 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,224 reviews

June 11, 2018

Buying my second Escape I had a very positive experience with Rod Franzi and Eric Altman, along with the other employees that I had contact with. I made a step up with techno More

by Pastor Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the review! It means a lot to us that you were satisfied with the buying experience! It is was a great pleasure working with you and we can't wait to see you again! If you ever need anything or have any questions, please don't hesitate to give us a call. We hope you enjoy that your new Escape!

June 09, 2018

First time Lease Albi Mangino has been our go to guy for a good 20 yrs on vehicles. Albie always took into consideration on where we wanted to be on payment and would More

by beh2484
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the awesome review! It means a lot to us that you guys are dedicated to keep coming to us and Albee for your vehicles and that you were satisfied with the buying experience! It is always a great pleasure working with you and we can't wait to see you again! If you ever need anything or have any questions, please don't hesitate to give us a call. We hope you enjoy that new lease!

June 07, 2018

My experience at the Phil Fitts Dealership The experience I had at this dealership was very positive. Every employee that assisted me especially Darius Carter and Brian Grantham was excellent More

by dotlesh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! It means a lot to us that you gave us a chance to put you in the right vehicle and that you were satisfied with the buying experience! It was a great pleasure working with you and we can't wait to see you again! If you ever need anything or have any questions, please don't hesitate to give us a call. Enjoy your ride!

May 29, 2018

Friendly helpful staff In need for vehicle, friendly helpful getting loan. No pressure. Signing papers, explained all documents and reviewed options for warranty. Mary Cutc More

by Raybuch14
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mary Cutchall
May 30, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the review! It was a great time working with you and we hope that you are enjoying your vehicle! If you ever need anything or have any questions, please give us a call! Thanks!

May 29, 2018

New F150 When we came into trade in our Explorer for a newer one everyone was extremely friendly. Luke our salesman listened to what we wanted and was very res More

by katie.monpas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2018 -

Phil Fitts Ford & Lincoln responded

We are so glad that you had a great experience with us! Thank you so much for the awesome review, we really hope you love your newer vehicles! If you ever need anything, please give us a call!

May 28, 2018

Excellent dealership Dealt with Phil Fitts for most all of the vehicles that I have bought. Always have treated me great. From the service to the sales, they have been gre More

by mrosati
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2018 -

Phil Fitts Ford & Lincoln responded

It is always a great pleasure working with you, thank you for choosing us for your vehicle purchases and for our services! Let us know if you ever need anything!

May 28, 2018

Awesome sales team and service department. Awesome sales team. Albee especially is interested in knowing what your looking for in a vehicle and goes the extra mile to find just the right one. More

by mapalmer2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
May 29, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the awesome review! We are so glad that you chose us for your dealership and that you felt our service was good! If you ever need anything, please let us know!

May 21, 2018

Awesome! Wonderful customer service and an awesome deal from both Eric Altman and Luke Lord! Highly recommend Phil Fitts. I absolutely love my new 2018 Ford Ex More

by trishanderson417
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the review, Trish! It was a great time working with you and we are so glad that you are enjoying the Explorer! If you ever need anything or have any questions, please give us a call! Thanks!

May 21, 2018

Recall handled quickly I got a recall notice on my Ford Fusion. I was able to get an appointment quickly and the work was done in a couple of hours. I have always had a good More

by rchristoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2018 -

Phil Fitts Ford & Lincoln responded

Thank for the great review and for taking your car to us for all of your vehicle needs! It really means a lot to us. We are so glad that you had a good experience with our service department. Let us know if you ever need anything else, thanks!

May 18, 2018

Great experience Thanks to Albee, Eric and Mike for an outstanding buying experience. I will be a customer for life. I highly recommend them for your next purchase. More

by Blinton25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! It was a great pleasure working with you and we are so glad that you had an outstanding experience! Give us a call if you ever need anything or have any questions!

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