Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Buying my second Escape I had a very positive experience with Rod Franzi and Eric Altman, along with the other employees that I had contact with. I made a step up with techno I had a very positive experience with Rod Franzi and Eric Altman, along with the other employees that I had contact with. I made a step up with technology from a 2009 Escape XLT to a 2018 Escape Titanium, and both Rod and Eric were (and are) a huge help understanding some of the newer tech stuff. More
First time Lease Albi Mangino has been our go to guy for a good 20 yrs on vehicles. Albie always took into consideration on where we wanted to be on payment and would Albi Mangino has been our go to guy for a good 20 yrs on vehicles. Albie always took into consideration on where we wanted to be on payment and would work to find a vehicle in our price range and has been trying to talk us into a lease for a few years and finally succeeded. Over all great experience and would recommend to friends and family still as we have always done with Phil Phitts and Albi More
My experience at the Phil Fitts Dealership The experience I had at this dealership was very positive. Every employee that assisted me especially Darius Carter and Brian Grantham was excellent The experience I had at this dealership was very positive. Every employee that assisted me especially Darius Carter and Brian Grantham was excellent in every way. I will be telling friends and family of your GREAT dealership. Dottie Lesh More
Friendly helpful staff In need for vehicle, friendly helpful getting loan. No pressure. Signing papers, explained all documents and reviewed options for warranty. Mary Cutc In need for vehicle, friendly helpful getting loan. No pressure. Signing papers, explained all documents and reviewed options for warranty. Mary Cutchall sales very helpful, friendly, and address vehicle options. Helped set up phone system in vehicle. Followed up if I had any concerns and how I'm enjoying ride. More
New F150 When we came into trade in our Explorer for a newer one everyone was extremely friendly. Luke our salesman listened to what we wanted and was very res When we came into trade in our Explorer for a newer one everyone was extremely friendly. Luke our salesman listened to what we wanted and was very respectful and knowledgeable. We had such a great experience we even decided to trade in our F150 for newer one. We will be repeat customers. Thank you for everything. More
Excellent dealership Dealt with Phil Fitts for most all of the vehicles that I have bought. Always have treated me great. From the service to the sales, they have been gre Dealt with Phil Fitts for most all of the vehicles that I have bought. Always have treated me great. From the service to the sales, they have been great. More
Awesome sales team and service department. Awesome sales team. Albee especially is interested in knowing what your looking for in a vehicle and goes the extra mile to find just the right one. Awesome sales team. Albee especially is interested in knowing what your looking for in a vehicle and goes the extra mile to find just the right one. He is not high pressure which is refreshing. Definitely would recommend when looking for your next new or used vehicle. More
Awesome! Wonderful customer service and an awesome deal from both Eric Altman and Luke Lord! Highly recommend Phil Fitts. I absolutely love my new 2018 Ford Ex Wonderful customer service and an awesome deal from both Eric Altman and Luke Lord! Highly recommend Phil Fitts. I absolutely love my new 2018 Ford Explorer Sport! More
Recall handled quickly I got a recall notice on my Ford Fusion. I was able to get an appointment quickly and the work was done in a couple of hours. I have always had a good I got a recall notice on my Ford Fusion. I was able to get an appointment quickly and the work was done in a couple of hours. I have always had a good service experience at this dealership! More
Great experience Thanks to Albee, Eric and Mike for an outstanding buying experience. I will be a customer for life. I highly recommend them for your next purchase. Thanks to Albee, Eric and Mike for an outstanding buying experience. I will be a customer for life. I highly recommend them for your next purchase. More