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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,224 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,224 reviews

June 26, 2018

Great Buying Experience with Luke and team. From the moment I walked into the dealership I was able to comfortably and easily explain to Luke what I was looking for. I needed something very spec More

by colinz1286
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2018 -

Phil Fitts Ford & Lincoln responded

Thanks so much for leaving this wonderful review about your experience with Luke and the rest of us here at Phil Fitts Ford! We hope you enjoy your new truck and is everything you wanted in it! If you have any additional needs or questions, we will be more than happy to assist you! Thanks again!

June 26, 2018

New car purchase No high pressure sales gimmicks. Bought a car there 18 years ago. Was very satisfied then. They still have the same above board professionalism as t More

by sirwrench1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Karel
Jun 28, 2018 -

Phil Fitts Ford & Lincoln responded

Thanks so much for leaving this wonderful review about your experience with us! We are glad to see that after 18 years, you still choose us as your dealership and that you were just as satisfied as you were back then! If you have any additional needs or questions, we will be more than happy to assist you!

June 25, 2018

Great to deal with We dealt with Rod could not ask for a better person. Made us feel like we had a great deal and we all know there is no such thing as a great deal unle More

by steve1528.sc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison, Kevin Whitty
Jun 27, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! We are glad you chose to do your business with us and that you had such a great experience with our staff! Enjoy your vehicle, if you ever need anything or have any questions, give us a call!

June 25, 2018

No pressure We felt very comfortable-not rushed. We dealt with Brian and Mike and Becki, and they were the most normal sales people I have ever met. They actually More

by MOPACKERS66
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison
Jun 27, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! We are glad you chose to do your business with us and that you had such a great experience with our dealership and staff! Enjoy your vehicle, if you ever need anything or have any questions, give us a call!

June 25, 2018

Third vehicle Great deals on my lease , got exactly what I wanted. Thank you Luke and Eric. I now have a sporty little EcoSport, with a low payment plan. More

by se.underwood619
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Phil Fitts Ford & Lincoln responded

We hope you enjoy your new EcoSport lease! If you ever have any questions or need anything, don't hesitate to call! Thanks for the great review!

June 25, 2018

Always excellent service Do a great job all around from selling to service . Have purchased my last 5 vehicles from this dealer and Mr. Carter as my salesperson More

by WARVELLK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny Carter super to work with
Jun 27, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the awesome review and for choosing Phil Fitts for all of your vehicle needs! It really means a lot to us that you keep coming back. It is always a great time seeing you. If you ever need anything, please let us know.

June 24, 2018

best service ever Albee was the greatest .no presure ..love my car.will recamend tp friends and family in the future.will return when im ready to trade! More

by dross5006
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Altman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! We are glad you chose to do your business with us and that you had such a great experience! Enjoy your car, if you ever need anything or have any questions, give us a call! We look forward to seeing you again!

June 22, 2018

June 2018 Worked with Darius "Big D" Carter. Helped us figure out how to get into a new vehicle, even helped with an insurance situation. Good place to go. More

by sgm2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Becki Davison
Jun 27, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! We are glad you chose to do your business with us and that our staff was such a great help! Enjoy your new vehicle, if you ever need anything or have any questions, give us a call!

June 22, 2018

Outstanding experience!!!! I went in and told the dealership what I was looking for and what I was willing to spend. They offered us higher end vehicle for a better price. More

by moondr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! We are glad you chose to do your business with us and that you had such a great experience! Enjoy your vehicle, if you ever need anything or have any questions, give us a call!

June 15, 2018

Wanted to have my brakes checkedPhil Fitts Ford Phil Fitts Ford is an excellent place to service my Ford Escape. They are honest and always timely to get my vehicicle fixed. They are reasonably pric More

by marilee.oehling1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny Carter
Jun 18, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you so much for the review! It means a lot to us that you choose to get your vehicle serviced here and that you always have a pleasant visit. Thanks again, and remember if you ever have any questions about your vehicle, please don't hesitate to give us a call!

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