Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Great Buying Experience with Luke and team. From the moment I walked into the dealership I was able to comfortably and easily explain to Luke what I was looking for. I needed something very spec From the moment I walked into the dealership I was able to comfortably and easily explain to Luke what I was looking for. I needed something very specific because of the nature of my work and he steered me in the right direction the entire time. Didn't try to oversell anything. Buying a truck for work is serious but also should be fun and exciting. He knew when to get serious and talk about capability and functionality but also knew when to be fun and tell you all the cool and powerful things the truck would be able to do. I was also on a tight timetable for making the purchase and last minute we needed to scramble and get another vehicle. They found exactly what I wanted and helped in ways that I have only experienced at 1 other dealership in my life. To say that Luke and his team members went above and beyond is an understatement. Most people who sell anything never have the ability to make it fun AND serious but Luke made this seem natural and effortless. Would definitely recommend any of my friends to him when buying a new vehicle. More
New car purchase No high pressure sales gimmicks. Bought a car there 18 years ago. Was very satisfied then. They still have the same above board professionalism as t No high pressure sales gimmicks. Bought a car there 18 years ago. Was very satisfied then. They still have the same above board professionalism as they did then! More
Great to deal with We dealt with Rod could not ask for a better person. Made us feel like we had a great deal and we all know there is no such thing as a great deal unle We dealt with Rod could not ask for a better person. Made us feel like we had a great deal and we all know there is no such thing as a great deal unless they make you feel that way. I have stopped there twice now and he asked how I am doing and remembered my wife’s name and mine. Seems concerned about both of us. He is surrounded by a great group of people every time we go there. More
No pressure We felt very comfortable-not rushed. We dealt with Brian and Mike and Becki, and they were the most normal sales people I have ever met. They actually We felt very comfortable-not rushed. We dealt with Brian and Mike and Becki, and they were the most normal sales people I have ever met. They actually were more concerned about getting us the deal we wanted than just making a sale. As long as those 3 people work there, I would not think twice about buying from Phil Fitts again. More
Third vehicle Great deals on my lease , got exactly what I wanted. Thank you Luke and Eric. I now have a sporty little EcoSport, with a low payment plan. Great deals on my lease , got exactly what I wanted. Thank you Luke and Eric. I now have a sporty little EcoSport, with a low payment plan. More
Always excellent service Do a great job all around from selling to service . Have purchased my last 5 vehicles from this dealer and Mr. Carter as my salesperson Do a great job all around from selling to service . Have purchased my last 5 vehicles from this dealer and Mr. Carter as my salesperson More
best service ever Albee was the greatest .no presure ..love my car.will recamend tp friends and family in the future.will return when im ready to trade! Albee was the greatest .no presure ..love my car.will recamend tp friends and family in the future.will return when im ready to trade! More
June 2018 Worked with Darius "Big D" Carter. Helped us figure out how to get into a new vehicle, even helped with an insurance situation. Good place to go. Worked with Darius "Big D" Carter. Helped us figure out how to get into a new vehicle, even helped with an insurance situation. Good place to go. More
Outstanding experience!!!! I went in and told the dealership what I was looking for and what I was willing to spend. They offered us higher end vehicle for a better price. I went in and told the dealership what I was looking for and what I was willing to spend. They offered us higher end vehicle for a better price. More
Wanted to have my brakes checkedPhil Fitts Ford Phil Fitts Ford is an excellent place to service my Ford Escape. They are honest and always timely to get my vehicicle fixed. They are reasonably pric Phil Fitts Ford is an excellent place to service my Ford Escape. They are honest and always timely to get my vehicicle fixed. They are reasonably priced. More