Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Used car buy My salesman was great . He gave me options and was very responsive to all my questions. It made my car buying experience a good one .👍 My salesman was great . He gave me options and was very responsive to all my questions. It made my car buying experience a good one .👍 More
Inspection and "The works" I had a state inspection , emissions inspection and oil change. Upon arrival, I was greeted by Kenny Carter. He is always prepared with paper work a I had a state inspection , emissions inspection and oil change. Upon arrival, I was greeted by Kenny Carter. He is always prepared with paper work and ready to go. It is such a pleasure and privilege to work with him. My car was ready for pick up when promised and everything was done to exceed my expectations. The great service department is what keeps me coming back to Phil Fitts. More
Lincoln Navigator experience Thanks to Darius for a great job explaining and taking the time ( at least an hour) to explain every detail of our new Lincoln Navigator. Thanks to Darius for a great job explaining and taking the time ( at least an hour) to explain every detail of our new Lincoln Navigator. More
VEHICLE PURCHASE DARIUS CARTER WAS GREAT TO WORK WITH.WOULD RECOMMEND DARIUS AND PHIL FITTS FORD TO FAMILY AND FRIEND TO PURCHASE VEHICLE FROM.EXCELLENT JOB WOULD BUY DARIUS CARTER WAS GREAT TO WORK WITH.WOULD RECOMMEND DARIUS AND PHIL FITTS FORD TO FAMILY AND FRIEND TO PURCHASE VEHICLE FROM.EXCELLENT JOB WOULD BUY ANOTHER VEHICLE AT FITTS FORD. More
Old lease to new lease Darius kept us up-dated on our lease and what our options would be. He is always friendly and knowledgeable about all aspects of leasing, buying and Darius kept us up-dated on our lease and what our options would be. He is always friendly and knowledgeable about all aspects of leasing, buying and trade ins. Very patient with me while working thru my decision on which vehicle I am leasing. I look forward to our next lease visit in 3 years. Mike was very helpful and efficient with our paperwork to complete this deal. He answered all our questions and made our experience seamless. More
Best service ever! I needed a vehicle and had been shopping around for a few weeks. I was actually on an overnight test drive with a vehicle from another dealership when I needed a vehicle and had been shopping around for a few weeks. I was actually on an overnight test drive with a vehicle from another dealership when I went to Phil Fitts. I had spoken with Luke and learned a lot about him and his family. It made me trust him a lot more and feel more confident in my decision. I initially just wanted something used and basic until hearing about promotions and rebates being offered at the time. Luke was able to work with me and get me into a BRAND NEW truck instead of a used vehicle and the payment was actually cheaper! It was such a good experience I bought my wife a new explorer and my friends wife bought 2 cars from him as well! Luke is an amazing guy and definitely needs a raise! THANKS LUKE! More
Great experience I recently bought an F150 from Luke. Luke is very knowledgeable about the vehicles and definitely goes the extra mile to make sure you’re happy with y I recently bought an F150 from Luke. Luke is very knowledgeable about the vehicles and definitely goes the extra mile to make sure you’re happy with your purchase. He took the extra time to make sure I knew how to use all the features of the truck before I drove off the lot. Took my mother to see Luke and she leased a Ford Escape. He showed her the same great service. We are both very happy customers. More
LAST VISIT IT WAS GREAT AS USUAL..EVERYONE TREATS YOU LIKE AN OLD FRIEND..BOUGHT MY LAST 6 CARS THERE EVEN THOUGH I HAVE TO DRIVE 15 MILES TO GET THERE WHILE HAV IT WAS GREAT AS USUAL..EVERYONE TREATS YOU LIKE AN OLD FRIEND..BOUGHT MY LAST 6 CARS THERE EVEN THOUGH I HAVE TO DRIVE 15 MILES TO GET THERE WHILE HAVING ALL MAJOR DEALERS WITHIN 3 MILES OF MY HOUSE.. More
Fast, friendly, efficient Luke is very professional and personable! I’ve purchased 2 vehicles from him! Every visit is always fast and friendly! I would highly recommend Luke a Luke is very professional and personable! I’ve purchased 2 vehicles from him! Every visit is always fast and friendly! I would highly recommend Luke and team at Phil Fitts Ford! More
Great experience! Wonderful experience at Phil Fitts! Luke Lord was able to get me into a Ford Edge (which I’m extremely happy with) for a lease price that fits my bud Wonderful experience at Phil Fitts! Luke Lord was able to get me into a Ford Edge (which I’m extremely happy with) for a lease price that fits my budget. He was extremely knowledgeable, and listened to what I was looking for. The Ford Edge fits my lifestyle and is a safe vehicle for my daughter. I also purchased a remote start to be added on, and Luke was proactive in scheduling the installation for me so I didn’t even need to call! I’ve already referred Luke to others, who have also been very pleased with their experience and purchase. He will definitely go the extra mile for you! More