
Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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My Experience I needed a new car because mine was getting pretty bad, I found what I was looking for online @ car Guru and on the phil fitts web sites so I went to I needed a new car because mine was getting pretty bad, I found what I was looking for online @ car Guru and on the phil fitts web sites so I went to the dealership and talked to Rod Franzi we took the car for a test drive. I liked the vehicle so we went back to the dealership and worked out the details. Rod was very helpful and friendly. Would recommend him to you if you need a car. Thanks for your help. More
Courteous, wanted to earn our business. This purchase culminated a 2-3 month search. During this period Darius kept in touch...not too much, but not too little...until we were ready to make This purchase culminated a 2-3 month search. During this period Darius kept in touch...not too much, but not too little...until we were ready to make a decision. We found the right vehicle and were able to close the deal on the same day without feeling pressured. A satisfactory experience. More
Found the car Everyone was helpful in finding a car that met my desired needs. Prompt delivery and processing of the vehicle, friendly service. Inventory search fro Everyone was helpful in finding a car that met my desired needs. Prompt delivery and processing of the vehicle, friendly service. Inventory search from Ford.com helped me decide on the vehicle's package. More
Great service every time! I've been dealing with Phil Fitts Ford for 21 years. I like the service I receive. I'm always treated with respect and friendliness. Kenny exemplifies I've been dealing with Phil Fitts Ford for 21 years. I like the service I receive. I'm always treated with respect and friendliness. Kenny exemplifies Customer Service! More
Excellent Service Staff, Excellent Customer Treatment Kevin Whitty and Kenny Carter are two of the most outstanding Service Representatives I have every dealt with at a dealership. They are efficient, cou Kevin Whitty and Kenny Carter are two of the most outstanding Service Representatives I have every dealt with at a dealership. They are efficient, courteous, and both go out of there way to make sure that any repairs are done efficiently, and correctly. They both allow for return visits if needed without any fuss or wait. I will continue with this Dealership because of the Service Department. More
Very friendly Everyone at Phil Fitts are very friendly n helpful I love dealing with Albie he is very good at his job. He always goes the extra mile for u to get u Everyone at Phil Fitts are very friendly n helpful I love dealing with Albie he is very good at his job. He always goes the extra mile for u to get u what you want More
2018 Ford Fusion Process was fast and easy. Brian helped me get in a great new For Fusion at a very low price. I would definitely take my business again there in the f Process was fast and easy. Brian helped me get in a great new For Fusion at a very low price. I would definitely take my business again there in the future. More
Great Service and Customer Satisfaction This is our 2nd lease experience with Rod Franzi and we were completely satisfied with the service and level of customer satisfaction. Thanks very muc This is our 2nd lease experience with Rod Franzi and we were completely satisfied with the service and level of customer satisfaction. Thanks very much! More
Classy treatment every time. From the time you enter the service department, until you leave with your keys, the treatment and work are done with pure class. Nothing but pure clas From the time you enter the service department, until you leave with your keys, the treatment and work are done with pure class. Nothing but pure class. More
Awesome place This is the best dealership I have been to. I live an hour away but they had a truck I was looking for so I stoppped by. I have been to some other d This is the best dealership I have been to. I live an hour away but they had a truck I was looking for so I stoppped by. I have been to some other dealerships that give me anxiety and the experience is worse then going to the dentist. But this is a very comfortable place to be The people are kind and great to work with straight forward and easy to deal with. I definitly recommend and I will be back if I need anything else. More