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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,224 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,224 reviews

July 17, 2018

First Time Car Buyer I came to this dealership having never bought a car before. Throughout the whole process, Albee Mangino was extremely patient, answering all of my que More

by Marina629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you so much for the great review! We are pleased that you had such a great experience with our dealership and we're glad that we could help make your first car buying experience easy! Albee is a great guy to work with and we are glad that you thought so too! If you have any questions or concerns, please don't hesitate to give us a call! Enjoy your new ride!

July 16, 2018

Service I had the works done on my vehicle and asked that they clean my car little I was taken care of and everything was done and a noise I had in my wheel t More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review and for choosing our dealership for all of your vehicle needs. We are glad that you are satisfied with our service department and that you stop in and visit with our sales department! It is always great time getting to work with you, give us a call if you ever need anything else!

July 16, 2018

Luke hooked me up Luke took the time along with his boss to find just what I wanted. Got a better price than what I figured on my trade in. After the sale Luke showed m More

by TADEMATTEO1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! Luke is a great guy to work with and is very knowledgeable with trucks! We are glad that you were satisfied with the sales process and customer service here. If you ever need anything or have any questions, feel free to give us a call! Enjoy your new truck!

July 12, 2018

Great deal After visiting four other Ford dealers and comparing prices Phil Fitts Ford gave the best deal. Luke Lord was very helpful, especially explaining the More

by bwanadon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! It means a lot to us that you chose our dealership above the other dealerships you looked at. We are glad that you were please with Luke's customer service and his knowledge about trucks. If you ever have any questions, don't hesitate to give us a call! Enjoy your new truck!

July 12, 2018

great doing business with , outstanding dealership! Very personable and explained everything I needed to know before making my purchase. I would recommend this dealership highly.Darius made this sale co More

by MARJUS54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you so much for the great review! It means a lot to us that you chose our dealership and were satisfied with the sales process. Darius is a great guy to work with and we are glad he was able to put you in the right vehicle! If you ever have any questions, give us a call at 724-658-3521. Enjoy your new ride!

July 10, 2018

Outstanding ! Eemplary ! Sales and service...both are outstanding ! This is also to confirm I am not associated with any dealership and/or service center. I have purchased t More

by ZORNRL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny in service dept
Jul 11, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! It means a lot to us that you choose to purchase your vehicles and use our service department here at Phil Fitts! We hope you enjoy those Lincolns! Please, let us know if you ever need anything or have questions!

July 09, 2018

Inspection, tire rotation, fuel induction service Personnel friendly and all questions answered. Work done in a reasonable amount of time. I've never felt pressure to have any extra work done to veh More

by marilynpav
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
Jul 11, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! It means a lot to us that you chose our service department for you vehicle needs and that you were satisfied with the work done! If you ever have any questions or concerns, don't hesitate to call!

July 05, 2018

Gave it to me straight! Albee got me out of my negative equity with an unbeatable price for a lease in 3 years. Thanks you for everything! This is car #4 with Albee More

by nrb5922
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review and for continuing your business with us! Albee is a great guy to work with and we really appreciate you choosing him and our dealership for your vehicle needs. If you have any questions, please don't hesitate to call. Enjoy your new lease!

July 05, 2018

Great experience. I was in need of a new(er) truck and I had a good amount of negative equity. Luke went above and beyond to show me all the options from new to used t More

by dustyburd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! Luke is a great salesman to work with and we are very happy that you were satisfied with your visit here! We really hope that you enjoy your truck and if you have any questions just give us a call!

July 02, 2018

Third new vehicle in less than 4 years. This is the third new vehicle that I have bought from Rod. Rod always speaks when I'm in the dealership, like were friends. I have referred both fami More

by robertwilson2245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! Rod is a great guy to work with and it means a lot to us that you are so pleased with your experience here that you keep coming back and that you are referring friends and family! If you ever need anything or have any questions, give us a call! Enjoy your new ride!

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