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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,224 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,224 reviews

July 30, 2018

bought a car this is the second car I bought from phil fitts ford. the people who work here are awesome.they care and want you to get a nice reliable car.no compla More

by hot rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! We are glad that you keep coming to our dealership and that you are pleased with our customer service! We hope you enjoy your car and if you ever need anything, just let us know!

July 30, 2018

Great experience Albee Mangino was awesome to deal with! He helped us out a lot and got us into an awesome suv. Couldn't be happier with our new (used) car that he hel More

by tikster30000
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! Albee is a great man to work with and we are glad you thought so too. We hope you enjoy your new to you SUV! If you ever need anything, please let us know!

July 25, 2018

Fantastic Experience Darius Carter is a great salesperson. He worked very hard to get me a car that I am enjoying driving. Thank you Darius, Anna Craig More

by anna.craig53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review, Anna! We are glad that you are enjoying your new car and that you were pleased with Darius's customer service! If you ever need anything, please don't hesitate to call!

July 25, 2018

Fair and honest I appreciated the manager and salesman giving me their honesty when it came to the trade-in value of my car and the options for potential leases. The More

by BOBBYCOPFER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! It means a lot to us that you were satisfied with the sales process and our customer service. We hope you enjoy your new truck and if you ever need anything please let us know!

July 24, 2018

A great bunch of folks They did everything to get me the car I wanted. Did all the leg work and paper work. Darius Carter is amazing. He was so helpful and friendly. It tr More

by MikeG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Whitty
Jul 24, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you so much for the great review! It means a lot to us that you were satisfied with the car buying experience and that we were able to put you in the vehicle you wanted! Thank you for your business, if you ever need anything give us a call! Enjoy your Lincoln!

July 21, 2018

They were awesome! My son was on leave from the navy time was short .. Albee was an awesome helping getting him into a truck that was safe to make his trip back to base. More

by Boston 2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you so much for the great review! It means so much to us that you chose our dealership and you were pleased with the buying experience. If you or your son ever need anything or have any questions, please don't hesitate to call us! Enjoy the new truck and thank you for serving our country! We wish you the best of luck!

July 20, 2018

Repeat New Ford Buyer Everything went fast and smooth throughout the whole process. The entire Staff treated us very well. We would not hesitate to recommend the dealershi More

by POLLIOF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dom Demico, Becki Davison
Jul 20, 2018 -

Phil Fitts Ford & Lincoln responded

Thanks for the great review! We are glad that you were satisfied with the sales process and customer service! If you ever need anything, feel free to give us a call! Enjoy your new vehicle!

July 20, 2018

Ford Flex If you’re looking for a personable, relaxed and no-pressure auto buying experience, come and see Luke at Phil Fitts! We were 100% happy with the exper More

by Eernst
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Fabian
Jul 20, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you so much for the great review! We are glad that you chose our dealership and that you were pleased with the sales process! If you have any questions or need anything, just give us a call! Enjoy your Ford Flex!

July 20, 2018

Outstanding ford purchase Staff was excellent. This was one of the best auto purchases we have ever had. Looking forward to future business with the dealership. Our salesman D More

by Justin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review! It means a lot to us that you chose our dealership and you were very pleased with the buying experience! Darius is a great guy to work with and we are so glad that you thought so too! We look forward to seeing you again, if you have any questions or concerns give us a call! We hope you enjoy your vehicle!

July 20, 2018

Mr Carter I think this is the 4th or 5th car we have purchased and Mr Carter continues to give us excellent service and is easy to deal with in all aspects of p More

by Warvell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2018 -

Phil Fitts Ford & Lincoln responded

Thank you for the great review and for being a great customer! It is always a pleasure working with you and we are glad that you keep coming to us! Darius is a great guy to work with and we are glad that you think so too! Enjoy your new vehicle, if you have any questions give us a call!

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