Phil Fitts Ford & Lincoln

Mr Carter I think this is the 4th or 5th car we have purchased and Mr Carter continues to give us excellent service and is easy to deal with in all aspects of p I think this is the 4th or 5th car we have purchased and Mr Carter continues to give us excellent service and is easy to deal with in all aspects of purchasing a vehicle. More

Outstanding ford purchase Staff was excellent. This was one of the best auto purchases we have ever had. Looking forward to future business with the dealership. Our salesman D Staff was excellent. This was one of the best auto purchases we have ever had. Looking forward to future business with the dealership. Our salesman Darius was excellent and extremely knowledgeable. More

First Time Car Buyer I came to this dealership having never bought a car before. Throughout the whole process, Albee Mangino was extremely patient, answering all of my que I came to this dealership having never bought a car before. Throughout the whole process, Albee Mangino was extremely patient, answering all of my questions, explaining every little detail, and helping me get the best deal possible. He was professional, informative, and kind. I had such a wonderful car buying experience that I will continue to return to Phil Fitts Ford in New Castle to see Albee for all my car buying needs! More

Service I had the works done on my vehicle and asked that they clean my car little I was taken care of and everything was done and a noise I had in my wheel t I had the works done on my vehicle and asked that they clean my car little I was taken care of and everything was done and a noise I had in my wheel turned out to be nothing so was a good d experience today and while car being serviced kept in touch with sales as usual More

Luke hooked me up Luke took the time along with his boss to find just what I wanted. Got a better price than what I figured on my trade in. After the sale Luke showed m Luke took the time along with his boss to find just what I wanted. Got a better price than what I figured on my trade in. After the sale Luke showed me the ins and out of my new truck. Set up my blue tooth and google map. I usually don't like truck shopping. My experience this go around was good. More

Great deal After visiting four other Ford dealers and comparing prices Phil Fitts Ford gave the best deal. Luke Lord was very helpful, especially explaining the After visiting four other Ford dealers and comparing prices Phil Fitts Ford gave the best deal. Luke Lord was very helpful, especially explaining the high tech features on my new truck . More

great doing business with , outstanding dealership! Very personable and explained everything I needed to know before making my purchase. I would recommend this dealership highly.Darius made this sale co Very personable and explained everything I needed to know before making my purchase. I would recommend this dealership highly.Darius made this sale comfortable and I felt I knew everything I needed to know before buying my Ford. More

Outstanding ! Eemplary ! Sales and service...both are outstanding ! This is also to confirm I am not associated with any dealership and/or service center. I have purchased t Sales and service...both are outstanding ! This is also to confirm I am not associated with any dealership and/or service center. I have purchased two new Lincolns at Phil Fitts in the pat two years. More

Inspection, tire rotation, fuel induction service Personnel friendly and all questions answered. Work done in a reasonable amount of time. I've never felt pressure to have any extra work done to veh Personnel friendly and all questions answered. Work done in a reasonable amount of time. I've never felt pressure to have any extra work done to vehicle, which I appreciate. Coffee a bonus. More

Great experience. I was in need of a new(er) truck and I had a good amount of negative equity. Luke went above and beyond to show me all the options from new to used t I was in need of a new(er) truck and I had a good amount of negative equity. Luke went above and beyond to show me all the options from new to used to even leasing. After about 5 hrs of shopping around I found the truck I would buy. Luke was very knowledgeable about all the trucks and answered every question I asked. More