Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Phil Fitts Ford & Lincoln
New Castle, PA
1,259 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,259 reviews
May 25, 2024
Dan was very much a pleasure to work with. Knowledgable about the cars and the process and concise to move you through the process at whatever pace you choose. Kenny, as always, is a rock Knowledgable about the cars and the process and concise to move you through the process at whatever pace you choose. Kenny, as always, is a rock star in the service department! More
by David
Verified Customer
May 21, 2024
Dan Duncan our salesman was exceptional! Very knowledgeable and made the experience very easy .. loved working with him Very knowledgeable and made the experience very easy .. loved working with him More
by mstepuk
May 20, 2024
Always have excellent experiences at Phill Fitts Ford. From sales Albee Mangino as well as Kenny Carter in Service. The staff is incredibly knowledgeable and went above and beyond to ensure I found the From sales Albee Mangino as well as Kenny Carter in Service. The staff is incredibly knowledgeable and went above and beyond to ensure I found the perfect vehicle. Their customer service was top-notch, making the entire process smooth and stress-free. I highly recommend Phill Fitts Ford for anyone in the market for a new car! More
by gkdmst
May 19, 2024
Tony walked me thru everything and took care of making sure my car was repared correctly after extra issues were discovered sure my car was repared correctly after extra issues were discovered More
by Yvn2006v@yahoo.com
Employees Worked With
May 19, 2024
Everyone at this dealership was very nice but they need to know more about the cars they're selling to know more about the cars they're selling More
by margaretgilmore
Employees Worked With
May 17, 2024
No one better than Albee! Always know exactly what my family needs! Thanks Albee we appreciate you! Always know exactly what my family needs! Thanks Albee we appreciate you! More
by The Macom's
May 09, 2024
Really great experience from start to finish. Will definitely go there next time I’m ready to buy. Will definitely go there next time I’m ready to buy. More
by bethcollins70
May 09, 2024
Purchased my Maverick off of Dan Duncan. Absolutely fantastic experience. He goes above and beyond to ensure that you are taken care of. I live in Ohio, so Phil Fitts Ford isn’t t exactly cl Absolutely fantastic experience. He goes above and beyond to ensure that you are taken care of. I live in Ohio, so Phil Fitts Ford isn’t t exactly close to me, but I will look here first next time I’m in the market. More
by Biggieou
April 30, 2024
I took my Toyota he T E after hitting a deer. Honestly this was the best experience I’ve had at a repair shop! And I’m 68 so have been to many! Keep up the great work! Honestly this was the best experience I’ve had at a repair shop! And I’m 68 so have been to many! Keep up the great work! More
by marward01
