Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Friendly service, good experience buying a truck. im happy Good service, friendly and helpful salespeople, don’t remember all the names of people that helped me. But as a team there are good. Darius was a goo Good service, friendly and helpful salespeople, don’t remember all the names of people that helped me. But as a team there are good. Darius was a good man to deal with. More
good deal We have been buying cars from Rod for years wouldn't go anywhere else...works hard for good deals.. Always find us the kind of car we're looking for We have been buying cars from Rod for years wouldn't go anywhere else...works hard for good deals.. Always find us the kind of car we're looking for.. More
Professional Visited service department for two recalls that I had been ignoring, and a AC fan motor which I thought had a bad bearing. Was given a no charge shutt Visited service department for two recalls that I had been ignoring, and a AC fan motor which I thought had a bad bearing. Was given a no charge shuttle home. The job was completed - same day! The car was washed, and I mean washed well...The AC fan turned out to be a critter who built a home in the fan area - nest was removed, and all is well... I feel very comfortable with this group!! More
I was comfrotabl with the invierment and people I delt with I went there to buy a certain type and color of a car and they found one for me. At the time, I really didn't need a new car unless I found the one I I went there to buy a certain type and color of a car and they found one for me. At the time, I really didn't need a new car unless I found the one I wanted and within the price range I expected to pay. I am pleased with the deal I received and I know the dealership made their fair share also. More
Great customer service They made it easy to solve my issue and really cared. I haven’t had a bad experience yet. Will hopefully get my next lease there. They made it easy to solve my issue and really cared. I haven’t had a bad experience yet. Will hopefully get my next lease there. More
GREAT Thank you Mike H., Brian H., Becki D., and the rest that helped out with getting the car I’ve wanted for a while now! They are AMAZING AT THERE JOB, r Thank you Mike H., Brian H., Becki D., and the rest that helped out with getting the car I’ve wanted for a while now! They are AMAZING AT THERE JOB, really recommend shopping for cars there! More
Outstanding service!! My lease on my Ford Focus was up and I came in to see Albee Mangino and he set me up in a 2018 Ford Focus Sedan and got me the color I wanted. He's t My lease on my Ford Focus was up and I came in to see Albee Mangino and he set me up in a 2018 Ford Focus Sedan and got me the color I wanted. He's the reason why I leased another car from Phil Fitts. I'm 88 yrs old and I think Albee treated me like he treats his own Mother. Phil Fitts is lucky to have such an outstanding employee. I didn't feel pressured I feel that Albee went out of his way to make sure I was happy. I have nothing but praise for Albee. If someone asks me where they should buy a car in New Castle, PA I will recommend Phil Fitts Ford and give them Albee Mangino's name. More
Recall Excellent service and friendly technicians. Recall was handled as professions. Waiting room is very comfortable. Sales people passing by were very cou Excellent service and friendly technicians. Recall was handled as professions. Waiting room is very comfortable. Sales people passing by were very courteous to all those waiting More
2018 escape ecoboost❤ I can say enough about how wonderful everyone was! They are a great bunch of guys! And a special thanks to Albert mangino!! Your the best! Thank you f I can say enough about how wonderful everyone was! They are a great bunch of guys! And a special thanks to Albert mangino!! Your the best! Thank you for everything! More
fluke usually the service is pretty good. This last time it was: "o.k." road debris tore off a mud flap & loosened the trim it was attached to. They put a usually the service is pretty good. This last time it was: "o.k." road debris tore off a mud flap & loosened the trim it was attached to. They put a new mudflap on, but totally missed that the rest needed some attention. More