Phil Fitts Ford & Lincoln

Thank you! Got the vehicle I have been wanting for years! Great customer service! Thorough, honest and helpful. I was able to really test the vehicle and have it Got the vehicle I have been wanting for years! Great customer service! Thorough, honest and helpful. I was able to really test the vehicle and have it looked over before I committed to purchasing it. More

Great We were pleasantly surprised at how easy the process was. We were referred to Rod by friends and we were not disappointed. Love our new Escape, Golden We were pleasantly surprised at how easy the process was. We were referred to Rod by friends and we were not disappointed. Love our new Escape, Goldenrod. More

My experience They helped get me in what I chose and approval this is my 3 from them they will help as much as they can do They helped get me in what I chose and approval this is my 3 from them they will help as much as they can do More

Customer Service Sales persons are so professional and knowledgeable, They assist me right away and trough the whole process of trading my car. The process was fast an Sales persons are so professional and knowledgeable, They assist me right away and trough the whole process of trading my car. The process was fast and went home happy!Thank you Phil Fitts New Castle!and shout out to Mr Cris Dottle! If you're looking for a new car or want to trade your car, look for this guy! More

Excellence Easy to deal with. They were really willing to work with me for my needs and wants. They did everything possible to make sure the deal went through. Easy to deal with. They were really willing to work with me for my needs and wants. They did everything possible to make sure the deal went through. More

2015 Lincoln Navigator L Albee kept us informed of vehicles that may interest us and made sure we were completely satisfied with our purchase. It was a pleasure working with Albee kept us informed of vehicles that may interest us and made sure we were completely satisfied with our purchase. It was a pleasure working with Albee. More

Great guys there!!!!!!! I m about 2hours away got stuck in traffic bumber to bumber traffic and made it there 5 min.before closing But they didn’t rush me through the process I m about 2hours away got stuck in traffic bumber to bumber traffic and made it there 5 min.before closing But they didn’t rush me through the process (Friday night)too!Gave me the best trade in value of the dealers I contacted and got a good deal on a Toyota Tundra!!!The truck came with only one key but Darius gave me his word they would get me another one !!!!! More

Chris Dottle rocks! Chris Dottle took time to listen to what we wanted and sold us a great car! Thanks Chris for putting the customer first and not selling us any old car Chris Dottle took time to listen to what we wanted and sold us a great car! Thanks Chris for putting the customer first and not selling us any old car but rather one we can afford and are thrilled with! I would recommend Chris to anyone. More

Oil change &state inspection Great service department. Kevin is the best! Very courteous. Good waiting area and coffee. I purchased the car from Albee and he always takes the Great service department. Kevin is the best! Very courteous. Good waiting area and coffee. I purchased the car from Albee and he always takes the time to say hello. More

Grreat Service Was very happy with the sales process. Rod was fantastic and easy to work with. I will definitely recommend Rod and Phil Fitts to all my family and Was very happy with the sales process. Rod was fantastic and easy to work with. I will definitely recommend Rod and Phil Fitts to all my family and friends. More