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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,217 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,217 reviews

October 27, 2018

Redeemed! My previous encounter made me have to return 5 days later. The previous service was done very well, but nobody noticed my inspection sticker was due. More

by Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenny
October 24, 2018

New purchase Great experience..... Luke worked with us on our budget real well.. Eric was awesome in the finance department.. Luke was very honest with me and my w More

by jeremefarone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 24, 2018

Great. Always great! The team at fitts has always taken good care of me. From sales to kenny in the service dept. Always! Always! Taken care of very well and accommodated. More

by weasel_jester
Recommend Dealer
Yes
Employees Worked With
Kenny in service
October 22, 2018

stress free! Albee is smart and knows what he's doing. This was the best experience we've had with a car dealer in a very long time. More

by joyceagriffin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 22, 2018

Could be more thorough Receipt says I declined tire rotation. They never asked. They did not check my inspection sticker so have to go back since due in October. More

by Traveler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
October 21, 2018

Excellent service Darius at Phil Fitts Ford was excellent. He made the buying process easy and fun! He even came in on his day off to make sure everything was good to g More

by Auto123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 20, 2018

Sixth Car in 35 years Four new and two used vehicles in 35 years. Always (almost) check around, always come back. Known Mike since he was in High School. Do I need to say m More

by JCHURCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 18, 2018

Purchase of 2016 Ford Fusion We had a wonderful experience recently when purchasing our Ford Fusion. Chris Dottle was very kind and professional. We plan to continue to do busines More

by kdoc2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Dottle
October 15, 2018

Service Excellent will always go back Sales and service A+ Albee is excellent Service is always good Will always recommend Will return as a customer More

by REBECCADH74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albee Mangino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny p
October 11, 2018

Excellent buying experience as always I just purchased my 3rd vehicle from Luke Lord at Phil Fitts Ford! Excellent buying experience, fast friendly staff. I’ve been to this dealership mult More

by Jyaksich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Grantham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Altman
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