Phil Fitts Ford & Lincoln
New Castle, PA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Made car shopping stress free We had purchased a new Lincoln MKX previously from Phil Fitts and returned to purchase a used MKC. Our salesman, Albee Mangino, from whom we had pu We had purchased a new Lincoln MKX previously from Phil Fitts and returned to purchase a used MKC. Our salesman, Albee Mangino, from whom we had purchased the MKX, was again very helpful, friendly, and fair. We believe we received a fair deal and are very pleased with the MKC. We also returned due to the excellent service department. More
Superior! As always, Darius Carter & the Phil Fitts Ford team created a quick, efficient, super friendly & supportive car buying experience. This is my 4th vehi As always, Darius Carter & the Phil Fitts Ford team created a quick, efficient, super friendly & supportive car buying experience. This is my 4th vehicle purchase from Fitts, and it won't be my last. More
Great service department We have purchased our last 4 cars from Phil Fitts and use their service department for all of our needs. One time we went elsewhere (because it was cl We have purchased our last 4 cars from Phil Fitts and use their service department for all of our needs. One time we went elsewhere (because it was closer to our residence) and it didn't turn out well. We will gladly drive the additional miles to receive fast, friendly and competent service. And, Kenny in the service department couldn't be nicer or more accommodating! More
Car buying made easy and painless. I would recommend this dealership to anybody. Very easy to work with, made my car buying experience painless. Other dealerships ive dealt with in the I would recommend this dealership to anybody. Very easy to work with, made my car buying experience painless. Other dealerships ive dealt with in the past were total opposite. More
Love my new Ford Escape We have been dealing with Ford sales and service for many years. From start to finish excellent attention to our needs is always a priority! We have been dealing with Ford sales and service for many years. From start to finish excellent attention to our needs is always a priority! More
Efficient Service was handled in an efficient and timely manner. We have been dealing with Ford sales and service for many years and have found our experiences Service was handled in an efficient and timely manner. We have been dealing with Ford sales and service for many years and have found our experiences to be very satisfying. More
Fast, friendly and professional This dealership was friendly and understanding. Went in to look at a truck with 3 kids and they were friendly to us and our kids. They made the proces This dealership was friendly and understanding. Went in to look at a truck with 3 kids and they were friendly to us and our kids. They made the process very smooth and fast. Luke explained everything to us and gave us options that was suitable to our income. I would recommend this dealer and sales associate, if you want a friendly, fast, comfortable and professional truck/car buying experience. More
Exceptional dealership My husband and I went to 2 other local dealership and were not impressed with the sales people or the "funny math" when trying to make a deal. We loo My husband and I went to 2 other local dealership and were not impressed with the sales people or the "funny math" when trying to make a deal. We looked on line and found that your dealership had a vehicle we were interested in. We sent an e-mail inquiring about the Ford Escape and immediately was contacted by Chris Dottle. We drove an hour to Phil Fitts Ford and Lincoln. We were greeted by Chris and we took the Escape for a test drive. Chris pointed out the features of the car and let us take the car for a "long" test drive. Chris and Eric Altman worked with us regarding financing and this went extremely smoothly and quickly. We went home with a new Ford Escape SEL that we named "Little Dark Gray". We are very happy about the whole process from beginning to end and would recommend Phil Fitts Ford and Lincoln to family and friends. Great Job!!!!!! More
Used van purchase I contacted dealership about van I was looking at. I live 1.5 hrs away. They were upfront and honest about vehicle. Salesman,Luke Lord, was outstan I contacted dealership about van I was looking at. I live 1.5 hrs away. They were upfront and honest about vehicle. Salesman,Luke Lord, was outstanding. He even helped me take storage units and ladder rack off my old van. More
No pressure and easy to work with. I was able to negotiate on a new Escape and was very happy with the dealership working with me on my trade and making my new car experience a good one I was able to negotiate on a new Escape and was very happy with the dealership working with me on my trade and making my new car experience a good one. More