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Phil Fitts Ford & Lincoln

New Castle, PA

4.8
1,217 Reviews
Phil Fitts Ford & Lincoln in New Castle, PA, also serving New Wilmington, Grove City, Hermitage, Mercer, and more! Is proud to be an automotive leader in our area. Since opening our doors, Phil Fitts Ford has kept a firm commitment to our customers to treat them as family! We offer a wide selection of vehicles and hope to make the car buying process as fun, quick, and as hassle free as possible. Check out our service center, parts center, and our auto body shop as well. Stop in to Phil Fitts Ford & Lincoln for all of your automotive needs!
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3250 Wilmington Road

New Castle, PA

16105

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Showing 1,217 reviews

November 23, 2018

Used van purchase I contacted dealership about van I was looking at. I live 1.5 hrs away. They were upfront and honest about vehicle. Salesman,Luke Lord, was outstan More

by ESKIRSCHNER
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2018

No pressure and easy to work with. I was able to negotiate on a new Escape and was very happy with the dealership working with me on my trade and making my new car experience a good one More

by shaffest
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 13, 2018

Good service Darius was very easy to work with. The entire team worked with me to get the deal I was looking for. I will definitely buy from them again! More

by datdude_333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darius Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Terrible and pressured I personally would notbuy nor recommend these con artist to my worst enemy! Unfortunately I let them push me into something I both regret buying a d More

by Steve 1252018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I dont recall the salesman nor managers name, Becki Davison
November 08, 2018

Great Experience Start to Finish!! Luke and Michael are great to do business with. Both were great communicators and transaction was very smooth. Thanks for the assistance on my purchas More

by rljacops
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hietsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 08, 2018

Very good car buying experience Rod Franzi treated us well. Bought a very nice used vehicle for a good price. Very satisfied with the shopping experience. Would recommend this dealer More

by ca1
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2018

excellent service We just purchased our 8th vehicle from Phil Fitts and wouldn't go anywhere else. Rod has been our salesman for all purchases and he has been absolut More

by kswymca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 05, 2018

everything went well I was treated well and was not pressured into anything. The vehicle was ready when they said it would. I would recommend this dealership to others. More

by CNJKELLY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod Franzi
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2018

Great service Service experience was great. Tony explained the collision repair process and took care of all the details so that I didn’t have to worry about anythi More

by 11Toyota
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 30, 2018

Well satisfied Treated very well by Tony in body shop. The person who worked on my car did a great job. Would definitely recommend them. Also did a really good job w More

by jwherko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Oliva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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