Pettus Ford DeSoto
De Soto, MO
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Justin was very knowledgable about the 2012 Ford Focus. He was very friendly to my family and I. Paul was a treat too, he was so nice to keep asking if we needed anything to drink (water, soda, or coffee). He was very friendly to my family and I. Paul was a treat too, he was so nice to keep asking if we needed anything to drink (water, soda, or coffee). Paul and Justin have also made follow up calls to see how we are doing. We will definately recommend Auto Plaza to our family and friends! Thank You again, to Justin and Paul. Fred and Cindy More
My last purchase of my new F-150 makes the third new vehicle that I have purchased from Auto Plaza Ford....After buying new Ford's for over 30 years in St.Louis, Auto Plaza is like a god send. Some of vehicle that I have purchased from Auto Plaza Ford....After buying new Ford's for over 30 years in St.Louis, Auto Plaza is like a god send. Some of the older dealers here in town I have done business with are very errogant and just not helpful, they care for you until you have signed the paperwork then your like a cow in a chute! Auto Plaza is my ONLY Ford dealer now, and your crazy not to try them out!! More
I needed a Ford Connect work van, I have horrible credit. The fine folks of Auto Plaza Ford bent over backwards for me to get my loan done. I never have been treated so nice by anyone at a dealership ever. The fine folks of Auto Plaza Ford bent over backwards for me to get my loan done. I never have been treated so nice by anyone at a dealership ever. Buy a vehicle here and they will treat you like a person not a number. More
My review is mainly in reference to business practices. After purchasing a 2007 Grand Cherokee from Auto Plaza's West County Location, my wife needed to use the spare. Upon lowering the tire the top of the After purchasing a 2007 Grand Cherokee from Auto Plaza's West County Location, my wife needed to use the spare. Upon lowering the tire the top of the tire had been slashed/cut all the way through 4 times. The car was sold as having a full spare tire. If you are thinking about buying a car from them make sure you look very closely at everything. Who would of thought you needed to lower the spare tire to inspect it before purchasing the vehicle? I contacted them for a resolution and they told me it was not their problem since that location is out of business. I can see why they went out of business. Trusting them to be a reputable dealer and stand behind what the sell is laughable. The same person Paul L. worked with me at both locations and said the owner did not care about my business becaue the West County location was closed. More
I came to Auto Plaza looking for a new Ford Mustang. I drove from an hour away because they had the exact vehicle I was looking for. When I arrived, it turned out that that Mustang had sold the night bef drove from an hour away because they had the exact vehicle I was looking for. When I arrived, it turned out that that Mustang had sold the night before. Needless to say, I was not very happy. I expressed my disappointment with the salesman and he and his sales manager made sure to take care of me. They even offered to truck the same Mustang from 300 miles away to my house from another dealer if I liked. I ended up buying another Mustang they had on their lot that had the same options, but in a color I ended up liking more. I left impressed with the Mustang and the amount of customer service I received at Auto Plaza. More
I have purchased 3 new Ford vehicles there over the last 3 years and have been completely satisfied each time. Both the sales and service deaprtments have been a pleasure to deal with and I highly recommed 3 years and have been completely satisfied each time. Both the sales and service deaprtments have been a pleasure to deal with and I highly recommed the dealership to everyone. I live in St Charles and it's acout a 1/2 hour drive but I always feel like it is worth the trip. More