Pettus Ford DeSoto
De Soto, MO
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You guys work miracles Myles worked mericles. You knew exactly what I wanted and help me get it. Thank you so much for all your help it's greatly appreciated Myles worked mericles. You knew exactly what I wanted and help me get it. Thank you so much for all your help it's greatly appreciated More
Lacking knowledge I purchased a used Chevy truck on 4-25-17 and the sales person couldn't answer any of my questions about the truck. He knew a couple of days ahead of I purchased a used Chevy truck on 4-25-17 and the sales person couldn't answer any of my questions about the truck. He knew a couple of days ahead of time i was coming and had the truck ready for me to drive, but didn't have a good knowledge of the vehicle. I told him about a vibration issue with the vehicle and their mechanics looked it over and mis-diagnosed the issue. I purchased it and had my mechanic fix it and it cost me another $370. I text the sales person and his response was "thanks for letting me know". He made no attempt to correct the situation. The staff there are all very nice people, but they should be better informed and take better care of their customers. If you are considering purchasing something from them, please be aware of these issues. $370 on a $12,000 purchase would have turned an upset customer into a customer for life. More
Easiest car purchase Miles and Jeff were amazing to work with! The made the process simple and fun! Miles was informative and knowledgeable. He pulled six cars for us to t Miles and Jeff were amazing to work with! The made the process simple and fun! Miles was informative and knowledgeable. He pulled six cars for us to test drive and helped me find my dream car! More
Everyone should be treated with equality. I called a day before asking about car. Kinda got run around. My boyfriend called next day and had an answer if was available with in minutes. We went I called a day before asking about car. Kinda got run around. My boyfriend called next day and had an answer if was available with in minutes. We went up together Saturday test drove car and he had to talk to salesman about me taking it home and would be back Monday with check from bank. When I returned Monday to sign papers I was rushed the paperwork was all wrong on y'all end he had to redo multiple times. They were supposed to detail the inside of my car. Which was not done. The outside I wasn't worried about because it was raining. I had to remind him to put gas in my car, about the referral which I'm not 100% he finished filling out. I will not recommend desoto dealership to anyone especially a female. It's ridiculous how I was treated when by myself verses when with my boyfriend. More
Purchased 2016 Lincoln Navigator I had a very positive transaction with Auto Plaza Ford. The purchase was smooth, they proved well for financing rates, and the people were great! I I had a very positive transaction with Auto Plaza Ford. The purchase was smooth, they proved well for financing rates, and the people were great! I would recommend this place to anyone in the market for a new/pre-owned vehicle. More
Friendly, welcoming atmosphere I visited this dealership after being put off for two days by another one. What a great decision it was. Everyone was friendly and welcoming, and desp I visited this dealership after being put off for two days by another one. What a great decision it was. Everyone was friendly and welcoming, and despite my being nervous about my first transaction of this kind as a divorced woman, they were patient and put me at ease. I would definitely recommend them to family and friends. Troy was so pleasant to work with, and I will not hesitate to contact him if I should have any questions about my beautiful new Focus. More
Worth the drive We had been to other dealers that either were not courteous or not willing to negotiate. Auto Plaza Ford had a vehicle with everything we were looking We had been to other dealers that either were not courteous or not willing to negotiate. Auto Plaza Ford had a vehicle with everything we were looking for already competitively priced and gave us a fair price on our trade in vehicle. Myles and the other staff were courteous and willing to answer our questions. More
great time Troy and Paul were great to work with. we were unsure about what we wanted and they showed us many options. they made everything easy. good experience Troy and Paul were great to work with. we were unsure about what we wanted and they showed us many options. they made everything easy. good experience. More
our salesman Myles was super fantastic!! Our salesman worked to find us what we was looking for with out being pushy. We appreciates that. I dont care for pushy salesman that breathe down you Our salesman worked to find us what we was looking for with out being pushy. We appreciates that. I dont care for pushy salesman that breathe down your neck like a vulture. So thank you Myles for giving us space while considering our purchase. More
Exceeded my expectation we were shopping for For Escape. Staff at Auto Plaza were very helpful and honest, even though we were not ready to buy yet, until our old car goes o we were shopping for For Escape. Staff at Auto Plaza were very helpful and honest, even though we were not ready to buy yet, until our old car goes out. We like their prices and will definitely buy from them when we ready to buy a car. We like the small town atmosphere at Auto Plaza. More