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Pettus Ford DeSoto

De Soto, MO

4.3
357 Reviews

12830 Hwy 21

De Soto, MO

63020

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Showing 357 reviews

December 08, 2018

Great Experience Once again we choose to use Autoplaza Ford. The service is always top notch and very informative. The Sales rep I normally use no longer is with them More

by JoshMcCullough
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, Paul Levin
Dec 09, 2018 -

Pettus Ford DeSoto responded

Thanks so much for your feedback! We take customer satisfaction very seriously so we appreciate it! Welcome to the Auto Plaza Family! Thanks for being a loyal customer to both our sales and service departments!

December 08, 2018

Fastest time picking up a used car Dealer was organized and quick in processing the loan. John my sales person was helpful and pleasant. Everyone there was friendly and nice to deal wit More

by Barb12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Bunch
Dec 09, 2018 -

Pettus Ford DeSoto responded

Thanks so much for the five star feedback! We are so glad you enjoyed working with John and had a great experience! Your satisfaction is our number one priority - we appreciate you! Thanks!

December 04, 2018

This Car? That Car?? Bob is a very personable and patient man..I enjoyed working with him and the rest of the staff. Glad we were able to purchase within our community. More

by Paisley1
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Wilson
Dec 04, 2018 -

Pettus Ford DeSoto responded

Thanks so much for your 5 star feedback! We appreciate your business and Bob enjoyed working with you also! Thanks again!

December 03, 2018

New 2018 Explorer We loved working with John. He was prompt at returning my calls. We finalized our deal over the phone and when we arrived at the dealership we were gr More

by fyrwyf97
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Coleman, John Bunch, Nick Vargo, Paul Levin
Dec 03, 2018 -

Pettus Ford DeSoto responded

Thanks so much for your five star feedback we appreciate your kind words and for working with our Ford team. They are a solid group and we hope you enjoy your brand new 2018 Ford Explorer. 🌟 Welcome to the Auto Plaza Family

December 02, 2018

Great Car Salesman Jason was fantastic to work with. I usually hate buying cars because of how pushy salesman are, but Jason was very casual and professional. I could no More

by Adam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carr, Paul Levin
Dec 02, 2018 -

Pettus Ford DeSoto responded

Thanks for your 5 star feedback Adam! We appreciate your business and are so happy you had a great experience! Thanks so much! Welcome to the Auto Plaza Family!

November 30, 2018

Amazing helpful and pain Free Very helpful. They brought it to me the next morning. They had all the paperwork ready and all I had to do was sign. This was after they did all the w More

by Bkircher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis Holt
Nov 30, 2018 -

Pettus Ford DeSoto responded

Thank you so much for your review! Curtis enjoyed working with you and we really appreciate your business! Enjoy that beautiful new Ford! We are so glad everything went as smooth as you expected! We strive for this service on every visit! Thanks again.

November 29, 2018

Best customer service! Auto Plaza Ford DeSoto was and easy choice when my family decided to purchase a vehicle. Their customer service was top notch! John Bunch found us exa More

by Ashton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bunch, Paul Levin
Nov 30, 2018 -

Pettus Ford DeSoto responded

Thanks so much for your 5 star feedback! Auto Plaza appreciates your business and both John and Paulie enjoyed working with you! We strive for superior customer service on every single visit so this feedback makes us very happy to hear! We hope you, your family and your friends come back and see us soon! Thanks again!

November 25, 2018

Ford Explorer We had a wonderful experience. Jason made the car buying experience very easy. He knew the perfect vehicle for my family. We love our new 2018 Ford Ex More

by Kmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Nov 25, 2018 -

Pettus Ford DeSoto responded

Thanks so much for sharing your experience! Jason enjoyed working with you as well and we are glad your family has a vehicle that you can make memories in for years to come! Enjoy your beautiful new Ford Explorer and welcome to the Auto Plaza Family!

November 25, 2018

Real helpful. Walked me through everything. He wasn’t pushy, asked questions, worked with my budget. He had everything ready when I got there. he answered all my questions that I had. More

by awethington9@outlook.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Nov 25, 2018 -

Pettus Ford DeSoto responded

Wow thank you so much for your kind review about your experience with Jason! Jason gains referrals by being his authentic self and always working on the customer's behalf to get the vehicle that makes sense for them at an affordable price. He enjoys the business because he gets to work with people just like you! We appreciate your business and welcome to the Auto Plaza Family!

November 21, 2018

Overall a great experience Jason was recommended to me by a recent customer of his, and I was glad that she recommended him. He was very professional, very honest, and up-front More

by Rob_In_MO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Carr
Nov 25, 2018 -

Pettus Ford DeSoto responded

Thanks so much for your feedback! Jason works hard for his customers and we can't thank you enough for sharing your experience because this is something we see all the time as well! We are thrilled your experience was a good one and hope you spread the word! Welcome to the Auto Plaza Family!

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